At a Glance
- Tasks: Lead business analysis for transformative projects in Commercial & Specialty Insurance.
- Company: Capco, a dynamic consulting firm focused on insurance transformation.
- Benefits: Competitive salary, health insurance, flexible holidays, and continuous learning opportunities.
- Other info: Join a diverse team committed to inclusivity and professional growth.
- Why this job: Make a real impact in the insurance industry while working with leading insurers.
- Qualifications: Experience in Commercial or Specialty Insurance and strong analytical skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent
Deliver strategic and technology-enabled transformation across Commercial & Specialty Insurance.
The Role
Capco is seeking a Business Analyst with strong Commercial and Specialty Insurance expertise to join our growing Insurance practice. This role focuses on business analysis, requirements engineering, and supporting the delivery of complex transformation programmes across the insurance value chain. You will work closely with stakeholders across leading insurers in Property, Liability, Marine, Energy, and other Specialty lines to analyse business processes, define requirements, and support the design and implementation of target solutions. From early discovery and impact assessment through to delivery and benefits realisation, you will play a key role in enabling effective change across underwriting, claims, and policy administration functions.
What You’ll Do
- Lead and support business analysis activities across Commercial & Specialty Insurance transformation initiatives, from discovery through to implementation
- Elicit, analyse, and document business, functional, and non‑functional requirements using structured techniques
- Conduct current state analysis, including process mapping, gap analysis, and impact assessment across underwriting, claims, and policy administration
- Support the design of target operating models and future state processes aligned to business objectives
- Facilitate workshops and stakeholder engagement sessions to gather requirements and validate solutions
- Translate business needs into clear delivery artefacts, including user stories, process flows, and acceptance criteria
- Support delivery activities including backlog management, testing, UAT coordination, and change impact assessment
- Identify opportunities for process optimisation, digital enablement, and operational efficiency improvements
What We’re Looking For
- Strong experience as a Business Analyst within Commercial or Specialty Insurance, including London Market or corporate insurance environments
- Knowledge of Specialty lines such as Property, Liability, Marine, or Energy
- Proven experience in requirements gathering, process modelling, and supporting business or technology transformation initiatives
- Ability to bridge business and technology stakeholders, translating complex requirements into actionable outputs
- Strong stakeholder management, facilitation, and communication skills
- Structured analytical thinking with experience using BA tools and techniques (e.g. BPMN, user stories, data analysis)
Bonus Points For
- Experience with insurance platforms such as Guidewire, Sequel, or legacy policy/claims systems
- Exposure to Agile delivery frameworks (Scrum, SAFe, or hybrid) and working within product‑led environments
- Experience supporting post‑merger integration, regulatory change, or ESG initiatives
- Professional certifications such as BCS Business Analysis, CBAP, PRINCE2, or Scrum‑related qualifications
- Experience working in consulting or client‑facing delivery roles
- Exposure to AI‑enabled solutions, automation, or advanced data use cases
Why Join Capco
- Deliver impactful, business‑led transformation for leading insurers
- Work in a collaborative, flat, and entrepreneurial consulting environment
- Access continuous learning, training, and professional certifications
- Contribute to shaping the future of Commercial & Specialty Insurance
- Play a key role in driving digital and operational transformation across financial services
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in‑house first aiders
- Family‑Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
- Continuous Learning: Minimum 40 Hours of Training Annually – workshops, certifications, e‑learning – your growth, your way. Business Coach assigned from Day One for one‑to‑one guidance
- Healthcare Access: Convenient online GP services
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
Inclusion at Capco
We’re committed to a barrier‑free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
Business Analyst - Commercial and Specialty Insurance in London employer: Capco
Capco is an excellent employer for those looking to make a significant impact in the banking sector, particularly in London where innovation meets tradition. With a strong focus on employee growth through professional training and a supportive work culture that values collaboration and stakeholder engagement, Capco ensures that its team members are well-equipped to lead transformative projects. The hybrid working model further enhances work-life balance, making it an attractive place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Commercial and Specialty Insurance in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Capco). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Capco. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Business Analyst - Commercial and Specialty Insurance in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Capco.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Capco. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Capco
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Capco to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Capco, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Capco's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
