Lead Service Designer: Product & Experience (Hybrid London)
Lead Service Designer: Product & Experience (Hybrid London)

Lead Service Designer: Product & Experience (Hybrid London)

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Create customer-centric products and services that transform the finance industry.
  • Company: Dynamic financial services consulting company with a collaborative team culture.
  • Benefits: Competitive perks, continuous learning opportunities, and a focus on inclusivity.
  • Why this job: Lead innovative design projects and make a real impact in the finance sector.
  • Qualifications: Strong experience in digital product design and facilitation skills.
  • Other info: Enjoy a hybrid work environment with excellent career growth potential.

The predicted salary is between 43200 - 72000 £ per year.

A financial services consulting company is seeking a Lead Service Designer to create customer-centric products and services, transforming the finance industry. The ideal candidate will facilitate workshops, oversee design delivery, and ensure a focus on user needs.

With strong experience in digital product design, the role offers a hybrid work environment within a collaborative team culture. Comprehensive benefits include competitive perks, continuous learning opportunities, and a focus on inclusivity.

Lead Service Designer: Product & Experience (Hybrid London) employer: Capco

Join a forward-thinking financial services consulting company that prioritises innovation and user-centric design. With a hybrid work model based in London, you'll thrive in a collaborative culture that champions inclusivity and offers extensive benefits, including competitive perks and continuous learning opportunities to foster your professional growth. This is an excellent opportunity for those looking to make a meaningful impact in the finance industry while enjoying a supportive work environment.
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Contact Detail:

Capco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Service Designer: Product & Experience (Hybrid London)

✨Tip Number 1

Network like a pro! Reach out to people in the finance and design sectors on LinkedIn. Join relevant groups and participate in discussions to get your name out there and show off your expertise.

✨Tip Number 2

Showcase your skills! Create a portfolio that highlights your best work in service design and user experience. Make sure it’s easy to navigate and visually appealing, as this reflects your design sensibility.

✨Tip Number 3

Prepare for interviews by practising common questions related to service design and user needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Lead Service Designer: Product & Experience (Hybrid London)

Service Design
Customer-Centric Design
Workshop Facilitation
Digital Product Design
User Needs Analysis
Design Delivery Oversight
Collaboration Skills
Inclusivity Focus
Continuous Learning
Product Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Service Designer role. Highlight your experience in digital product design and any relevant workshops you've facilitated. We want to see how you can transform the finance industry with your unique skills!

Showcase Your User-Centric Approach: In your application, emphasise your focus on user needs. Share examples of how you've created customer-centric products and services in the past. This will help us understand your design philosophy and how it aligns with our mission.

Be Authentic: Let your personality shine through in your written application. We value inclusivity and a collaborative team culture, so don’t be afraid to show us who you are and what makes you passionate about service design!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Capco

✨Know Your User-Centric Design Principles

Make sure you brush up on customer-centric design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in financial services. This will show that you understand the importance of user needs in creating effective products and services.

✨Prepare for Workshop Scenarios

Since facilitating workshops is a key part of the role, think of examples where you've successfully led a workshop or collaborative session. Be prepared to explain your approach to engaging participants and driving outcomes, as this will demonstrate your leadership skills and ability to foster collaboration.

✨Showcase Your Digital Product Design Experience

Highlight your experience in digital product design during the interview. Bring along a portfolio or examples of your work that illustrate your design process and the impact of your designs. This will help the interviewers visualise your capabilities and how you can contribute to their team.

✨Emphasise Continuous Learning and Inclusivity

The company values continuous learning and inclusivity, so be sure to mention any relevant training or courses you've undertaken. Discuss how you promote inclusivity in your design processes, as this aligns with their culture and shows you're a good fit for their team.

Lead Service Designer: Product & Experience (Hybrid London)
Capco
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  • Lead Service Designer: Product & Experience (Hybrid London)

    Full-Time
    43200 - 72000 £ / year (est.)
  • C

    Capco

    1000+
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