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- Tasks: Join us as a Business Analyst to drive transformation in the insurance industry.
- Company: Capco is a leading consultancy focused on financial services, promoting diversity and inclusion.
- Benefits: Enjoy an inclusive work environment with opportunities for remote work and personal development.
- Why this job: Be part of impactful change, working with top insurers on exciting projects that shape the future.
- Qualifications: Experience in commercial insurance and strong stakeholder engagement skills are essential.
- Other info: We welcome diverse talent and offer accommodations for a barrier-free recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table.
Location: London
Capco is looking for experienced professionals to join our Insurance practice, specifically within the Commercial and Specialty space. This is an opportunity to work with leading insurers on complex transformation programmes that are reshaping the future of the insurance industry. You will partner with clients to address the industry’s most pressing challenges — from digitising underwriting journeys to responding to ESG demands, integrating post-M&A systems and transforming legacy claims operations. Whether you are placed as a Project Manager or Business Analyst, you'll play a key role in delivering impactful change.
Key Responsibilities:- Gather, document and prioritise business and functional requirements from stakeholders across commercial and specialty insurance operations.
- Conduct current state assessments and gap analyses for underwriting, claims and policy admin functions.
- Translate business needs into detailed user stories, functional specifications and process flows.
- Support the design of target operating models, ensuring alignment with regulatory requirements and customer outcomes.
- Collaborate with development and test teams during system implementation and UAT phases.
- Contribute to digital and data transformation initiatives through requirements elicitation and stakeholder workshops.
- Experience working in or with the London Market.
- Strong knowledge of commercial insurance lines (e.g. Property, Liability, Marine, Energy, Specialty).
- Excellent stakeholder engagement skills, with the ability to influence at all levels.
- Understanding of core insurance platforms such as Guidewire, Sequel or bespoke legacy systems.
- Proven track record delivering technology-enabled or business-led transformation in insurance.
- Familiarity with regulatory change initiatives (e.g. IFRS17, Solvency II, Consumer Duty).
- Experience using process mapping and documentation tools such as Visio, Lucidchart or ARIS.
- Ability to facilitate workshops and interviews to elicit requirements from SMEs and business stakeholders.
- Previous consulting or client-facing experience in a delivery capacity.
- Exposure to agile frameworks such as Scrum, SAFe or hybrid delivery models.
- Relevant certifications: PRINCE2, PMP, BCS Business Analysis, Agile/Scrum or equivalent.
- Experience supporting ESG, sustainability or post-merger integration programmes.
Capco is committed to creating an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations, please let us know. We are an equal opportunity employer and we welcome applications from all qualified candidates, regardless of background.
Contact Detail:
Capco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drive Change in the London Market
✨Tip Number 1
Familiarise yourself with the London Market and its key players. Understanding the nuances of commercial insurance lines, such as Property and Liability, will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Highlight your experience with core insurance platforms like Guidewire or Sequel. Be prepared to discuss specific projects where you've used these systems, as this will demonstrate your technical proficiency and relevance to the role.
✨Tip Number 3
Showcase your stakeholder engagement skills by preparing examples of how you've influenced decisions at various levels. This is crucial for a Business Analyst role, so think of situations where your input led to significant outcomes.
✨Tip Number 4
Brush up on your knowledge of regulatory changes like IFRS17 and Solvency II. Being able to discuss these topics confidently will set you apart, as they are critical in the insurance industry and relevant to the position.
We think you need these skills to ace Drive Change in the London Market
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position in Commercial Lines Insurance. Tailor your application to highlight relevant experience and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience working in or with the London Market and your knowledge of commercial insurance lines. Use specific examples to demonstrate your ability to gather requirements, conduct assessments, and support transformation initiatives.
Showcase Stakeholder Engagement Skills: Capco values excellent stakeholder engagement skills. In your application, provide examples of how you've successfully influenced stakeholders at various levels and facilitated workshops or interviews to elicit requirements.
Express Your Unique Perspective: Capco is committed to diversity and inclusion. Use your application to share what makes you different and how your unique perspective can contribute to their inclusive working environment. This could include personal experiences, insights, or approaches to problem-solving.
How to prepare for a job interview at Capco
✨Showcase Your Unique Perspective
Capco values individuality, so don't hesitate to share what makes you different. Highlight your unique experiences and how they can contribute to the team, especially in the context of commercial lines insurance.
✨Demonstrate Industry Knowledge
Familiarise yourself with the London Market and the specific commercial insurance lines mentioned in the job description. Be prepared to discuss recent trends or challenges in the industry and how you can help address them.
✨Engage Stakeholders Effectively
Since excellent stakeholder engagement is crucial for this role, practice articulating how you've successfully influenced stakeholders in past projects. Use examples that showcase your communication skills and ability to gather requirements.
✨Prepare for Technical Discussions
Brush up on your knowledge of core insurance platforms like Guidewire and Sequel. Be ready to discuss your experience with process mapping tools and how you've used them to facilitate workshops or document requirements.
