Communication and Engagement Specialist
Communication and Engagement Specialist

Communication and Engagement Specialist

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Craft and deliver engaging internal communication strategies that inspire change.
  • Company: Capco, a forward-thinking consulting firm in the financial services sector.
  • Benefits: Competitive salary, generous leave, mental health support, and continuous learning opportunities.
  • Why this job: Shape meaningful employee experiences and drive digital transformation in a collaborative environment.
  • Qualifications: Experience in internal communications and strong storytelling skills required.
  • Other info: Join a diverse team committed to inclusivity and personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

The Role

Capco is seeking a Communication and Engagement Specialist to craft and deliver internal engagement roadmaps that inspire, inform, and activate change. You will work across both small and large-scale transformation programmes, designing content and strategies that build momentum and shape meaningful employee experiences.

What You’ll Do

  • Design and implement internal communication and engagement plans across transformation programmes
  • Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels
  • Create high-quality communications assets, portals, and storytelling frameworks
  • Design and build training content for upskilling audiences
  • Define success measures and track the effectiveness of engagement strategies
  • Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals

What We’re Looking For

  • Experience developing communications strategies for internal change or transformation programmes
  • Strong storytelling and presentation skills, including confident PowerPoint use
  • Comfort working with brand guidelines and complex stakeholder environments
  • Excellent verbal and written communication abilities with strong attention to detail
  • Experience in building training materials
  • Ability to work in agile teams within fast-paced consulting or financial services settings

Bonus Points For

  • Copywriting experience and understanding of human psychology in messaging
  • Adobe Illustrator, InDesign, and basic video production/editing skills
  • Experience with SharePoint, Google Sites, or internal communications platforms
  • Motion graphics or animation design capabilities
  • Prior experience in consulting or Financial Services

Why Join Capco

  • Deliver high-impact technology solutions for Tier 1 financial institutions
  • Work in a collaborative, flat, and entrepreneurial consulting culture
  • Access continuous learning, training, and industry certifications
  • Be part of a team shaping the future of digital financial services
  • Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

  • Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
  • Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
  • Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
  • Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
  • Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
  • Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
  • Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco

We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.

Communication and Engagement Specialist employer: Capco

Capco is an exceptional employer that fosters a collaborative and entrepreneurial culture, making it an ideal place for a Communication and Engagement Specialist to thrive. With a strong commitment to employee growth through continuous learning opportunities and a comprehensive benefits package, including mental health support and family-friendly policies, Capco ensures that its employees are well-supported both personally and professionally. Located in London, the hybrid work model allows for flexibility while being part of a team that is shaping the future of digital financial services.
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Contact Detail:

Capco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Communication and Engagement Specialist

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your storytelling skills! Think of examples from your past experiences that highlight your communication and engagement abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep them engaging.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the role and the company. This can give you an edge in understanding what they value and how you can fit in.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Communication and Engagement Specialist

Internal Communication Strategy Development
Engagement Planning
Storytelling
Presentation Skills
PowerPoint Proficiency
Attention to Detail
Training Material Development
Agile Team Collaboration
Verbal Communication
Written Communication
Brand Guidelines Compliance
Stakeholder Management
Copywriting
Adobe Illustrator
InDesign
Video Production/Editing

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Communication and Engagement Specialist role. Highlight your experience in crafting internal communication strategies and any relevant projects that showcase your storytelling skills.

Showcase Your Skills: Don’t forget to mention your proficiency with tools like PowerPoint, Adobe Illustrator, or any other software you’ve used to create engaging content. We want to see how you can bring your creative flair to our team!

Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for communication and engagement, and how you can contribute to shaping meaningful employee experiences.

Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep track of all the amazing candidates we’re excited to meet!

How to prepare for a job interview at Capco

✨Know Your Audience

Before the interview, research Capco's culture and values. Understand their approach to internal communication and engagement. This will help you tailor your responses and demonstrate how your experience aligns with their needs.

✨Showcase Your Storytelling Skills

Prepare examples of how you've crafted compelling narratives in previous roles. Be ready to discuss specific projects where your storytelling made a significant impact on employee engagement or transformation initiatives.

✨Be Ready to Collaborate

Capco values teamwork, so be prepared to discuss how you've worked with diverse teams in the past. Highlight your experience in leading workshops or discovery sessions, and how you’ve successfully engaged stakeholders across different levels.

✨Demonstrate Your Communication Expertise

Bring samples of your previous communication assets, like training materials or presentations. Discuss your process for creating these materials and how you measure their effectiveness, as this will show your attention to detail and strategic thinking.

Communication and Engagement Specialist
Capco
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  • Communication and Engagement Specialist

    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Capco

    1000+
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