At a Glance
- Tasks: Lead business analysis for transformative projects in Commercial & Specialty Insurance.
- Company: Join Capco, a dynamic consulting firm shaping the future of insurance.
- Benefits: Enjoy competitive pay, health coverage, flexible holidays, and continuous learning opportunities.
- Other info: Inclusive culture that values diversity and offers excellent career growth.
- Why this job: Make a real impact in the insurance industry while collaborating with top stakeholders.
- Qualifications: Experience in Commercial or Specialty Insurance and strong analytical skills required.
The predicted salary is between 55000 - 65000 € per year.
Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent
Deliver strategic and technology-enabled transformation across Commercial & Specialty Insurance.
The Role
Capco is seeking a Business Analyst with strong Commercial and Specialty Insurance expertise to join our growing Insurance practice. This role focuses on business analysis, requirements engineering, and supporting the delivery of complex transformation programmes across the insurance value chain. You will work closely with stakeholders across leading insurers in Property, Liability, Marine, Energy, and other Specialty lines to analyse business processes, define requirements, and support the design and implementation of target solutions. From early discovery and impact assessment through to delivery and benefits realisation, you will play a key role in enabling effective change across underwriting, claims, and policy administration functions.
What You’ll Do
- Lead and support business analysis activities across Commercial & Specialty Insurance transformation initiatives, from discovery through to implementation.
- Elicit, analyse, and document business, functional, and non‑functional requirements using structured techniques.
- Conduct current state analysis, including process mapping, gap analysis, and impact assessment across underwriting, claims, and policy administration.
- Support the design of target operating models and future state processes aligned to business objectives.
- Facilitate workshops and stakeholder engagement sessions to gather requirements and validate solutions.
- Translate business needs into clear delivery artefacts, including user stories, process flows, and acceptance criteria.
- Support delivery activities including backlog management, testing, UAT coordination, and change impact assessment.
- Identify opportunities for process optimisation, digital enablement, and operational efficiency improvements.
What We’re Looking For
- Strong experience as a Business Analyst within Commercial or Specialty Insurance, including London Market or corporate insurance environments.
- Knowledge of Specialty lines such as Property, Liability, Marine, or Energy.
- Proven experience in requirements gathering, process modelling, and supporting business or technology transformation initiatives.
- Ability to bridge business and technology stakeholders, translating complex requirements into actionable outputs.
- Strong stakeholder management, facilitation, and communication skills.
- Structured analytical thinking with experience using BA tools and techniques (e.g. BPMN, user stories, data analysis).
Bonus Points For
- Experience with insurance platforms such as Guidewire, Sequel, or legacy policy/claims systems.
- Exposure to Agile delivery frameworks (Scrum, SAFe, or hybrid) and working within product‑led environments.
- Experience supporting post‑merger integration, regulatory change, or ESG initiatives.
- Professional certifications such as BCS Business Analysis, CBAP, PRINCE2, or Scrum‑related qualifications.
- Experience working in consulting or client‑facing delivery roles.
- Exposure to AI‑enabled solutions, automation, or advanced data use cases.
Why Join Capco
- Deliver impactful, business‑led transformation for leading insurers.
- Work in a collaborative, flat, and entrepreneurial consulting environment.
- Access continuous learning, training, and professional certifications.
- Contribute to shaping the future of Commercial & Specialty Insurance.
- Play a key role in driving digital and operational transformation across financial services.
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in‑house first aiders.
- Family‑Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually – workshops, certifications, e‑learning – your growth, your way. Business Coach assigned from Day One for one‑to‑one guidance.
- Healthcare Access: Convenient online GP services.
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.
Inclusion at Capco
We’re committed to a barrier‑free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
Business Analyst - Commercial and Specialty Insurance employer: Capco
Capco is an exceptional employer that fosters a collaborative and entrepreneurial work culture, allowing Business Analysts in Commercial and Specialty Insurance to thrive in a dynamic environment. With a strong commitment to employee growth through continuous learning opportunities, competitive benefits, and a focus on inclusivity, Capco empowers its team members to drive impactful transformation across the insurance sector while enjoying a healthy work-life balance in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Commercial and Specialty Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend relevant events, and engage with professionals on platforms like LinkedIn. The more people you know, the better your chances of landing that Business Analyst role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their approach to Commercial and Specialty Insurance, and think about how your skills can contribute to their transformation initiatives. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you'll need to demonstrate your analytical thinking. Work through case studies or scenarios related to insurance processes to showcase your ability to bridge business and technology.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s a great way to get noticed!
We think you need these skills to ace Business Analyst - Commercial and Specialty Insurance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role in Commercial and Specialty Insurance. Highlight your relevant experience, especially in requirements gathering and process modelling, to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about this role and how your skills align with our needs. Use specific examples from your past experiences to demonstrate your expertise in the insurance sector.
Showcase Your Analytical Skills:In your application, don’t forget to showcase your structured analytical thinking and any BA tools you’ve used. We want to see how you can bridge the gap between business and technology effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we review candidates!
How to prepare for a job interview at Capco
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of Commercial and Specialty Insurance, especially the lines mentioned in the job description like Property, Liability, Marine, and Energy. Being able to discuss these areas confidently will show that you're not just a candidate, but someone who understands the industry.
✨Master the Art of Requirements Gathering
Since this role involves a lot of requirements engineering, practice how to elicit and document business needs effectively. Use structured techniques and be ready to demonstrate your experience with tools like BPMN or user stories during the interview.
✨Engage Stakeholders Like a Pro
Prepare to showcase your stakeholder management skills. Think of examples where you've facilitated workshops or engaged with stakeholders to gather requirements. This will highlight your ability to bridge the gap between business and technology, which is crucial for this role.
✨Showcase Your Analytical Skills
Be ready to discuss your analytical thinking and problem-solving abilities. Prepare examples of how you've conducted current state analysis, process mapping, or gap analysis in previous roles. This will demonstrate your structured approach to tackling complex transformation programmes.
