Capco (UK) Limited is seeking a CX Transformation Specialist to drive customer-centric strategies across banking and fintech clients. You will lead engagements, map journeys, design operating models and enable AI-powered experiences that improve customer outcomes and business impact.
You’ll work with senior stakeholders, apply human-centred design, and translate insights into compelling recommendations while supporting business development and capability growth within Capco's Product &
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Customer Experience Transformation Lead employer: Capco (UK) Limited
Capco is an exceptional employer that fosters a dynamic work culture where innovation meets collaboration. As an AI Transformation Consultant, you will have access to cutting-edge resources and training opportunities, empowering you to grow your expertise in AI while working alongside industry leaders in the financial services sector. Located in a vibrant city, Capco offers a unique blend of professional development and a supportive environment that values your contributions and encourages meaningful impact.
