Customer Experience Transformation Lead in City of Westminster

Customer Experience Transformation Lead in City of Westminster

City of Westminster Full-Time No working from home possible
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Capco (UK) Limited is seeking a CX Transformation Specialist to drive customer-centric strategies across banking and fintech clients. You will lead engagements, map journeys, design operating models and enable AI-powered experiences that improve customer outcomes and business impact.

You’ll work with senior stakeholders, apply human-centred design, and translate insights into compelling recommendations while supporting business development and capability growth within Capco's Product &

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Contact Details:

Capco (UK) Limited Recruitment Team