At a Glance
- Tasks: Lead complex public service change and build trusted relationships with clients and teams.
- Company: Dynamic organisation focused on impactful public service transformation.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real difference.
- Other info: Hands-on role with significant influence and visibility across various projects.
- Why this job: Be at the forefront of meaningful change in public services and drive operational success.
- Qualifications: Experience in public service delivery and strong leadership skills required.
The predicted salary is between 75000 - 117800 £ per year.
This is a senior leadership role for someone who knows how to make complex change happen in practice - not just shaping ideas, but leading delivery, building trusted relationships, and turning ambition into operational reality. You’ll play a central role in leading and growing our systems, place and public service change work.
Work directly with clients, partners, senior leaders and delivery teams across complex programmes and live environments, you’ll help organisations navigate change, improve delivery, and respond to real operational and system pressures. This is a hands-on role with significant responsibility, influence, and visibility across both delivery and organisational development.
We’re looking for someone who understands the realities of public service delivery and organisational leadership, but who can also identify opportunities, shape propositions, build partnerships, and help grow sustainable and high-impact work. Our ideal candidate will bring operational credibility, strategic thinking, and commercial awareness.
Alongside leading delivery, you’ll contribute to business development, client relationships, strategic direction, and the continued evolution of our Homes and Missions model. The role requires someone comfortable operating across strategy, delivery and growth.
One day you may be working with a senior leadership team to shape a complex transformation programme, the next supporting delivery teams to work through operational challenges, strengthening client relationships, or helping develop a new opportunity into a deliverable programme of work. You’ll need sound judgement, political awareness, credibility with senior stakeholders, and the ability to lead calmly and decisively in complex environments.
This is not a purely strategic, advisory, or oversight position. We’re looking for a leader who’s comfortable close to the work - working directly with teams, supporting delivery in real time, building organisational capability, and helping create the conditions for high-quality change to happen.
Deputy Director of Public Service Change in Liverpool employer: CAPACITY
As a Deputy Director of Public Service Change, you will join a dynamic and supportive work culture that prioritises collaboration and innovation. Our organisation is committed to employee growth, offering numerous opportunities for professional development and leadership training, all while making a meaningful impact in public service delivery. Located in a vibrant area, we provide a unique environment where your contributions are valued, and you can directly influence positive change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Director of Public Service Change in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public service sector. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Building those relationships can open doors for you.
✨Tip Number 2
Showcase your hands-on experience! When you’re chatting with potential employers or networking, highlight specific examples of how you've led change and delivered results. They want to see that you can turn ideas into action, so share your success stories!
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job openings to pop up. Reach out to organisations you admire and express your interest in working with them. You never know when an opportunity might arise, and showing initiative can set you apart.
✨Tip Number 4
Keep your finger on the pulse of the industry! Stay updated on trends and challenges in public service delivery. This knowledge will not only help you in interviews but also position you as a thought leader when discussing potential solutions with stakeholders.
We think you need these skills to ace Deputy Director of Public Service Change in Liverpool
Some tips for your application 🫡
Show Your Leadership Style:In your application, let us see your unique approach to leadership. Share examples of how you've successfully led teams through complex changes and built trusted relationships. We want to know how you turn ideas into action!
Highlight Your Operational Experience:Make sure to emphasise your hands-on experience in public service delivery. We’re looking for someone who can navigate real operational challenges, so share specific instances where you've made a tangible impact.
Demonstrate Strategic Thinking:We love candidates who can think strategically while also being grounded in reality. Use your application to showcase how you've identified opportunities and shaped propositions that have led to successful outcomes.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of this role. Show us why you’re the perfect fit for leading our systems and public service change work. And remember, apply through our website for the best chance!
How to prepare for a job interview at CAPACITY
✨Know Your Change Management Inside Out
Make sure you can discuss specific examples of how you've successfully led complex change initiatives in the past. Be ready to explain your approach to building trusted relationships and how you’ve turned ambitious ideas into operational realities.
✨Demonstrate Your Hands-On Leadership Style
Prepare to share instances where you’ve worked closely with delivery teams to overcome operational challenges. Highlight your ability to lead calmly and decisively in complex environments, showing that you’re not just a strategist but also someone who gets involved in the nitty-gritty.
✨Showcase Your Strategic Thinking and Commercial Awareness
Be prepared to discuss how you identify opportunities and shape propositions that align with organisational goals. Illustrate your understanding of public service delivery and how you’ve contributed to business development and client relationships in previous roles.
✨Engage with Real Scenarios
During the interview, don’t shy away from discussing real operational pressures or challenges faced by organisations. Use these discussions to demonstrate your sound judgement and political awareness, and how you can help navigate these complexities effectively.
