At a Glance
- Tasks: Lead and deliver complex public service change initiatives with hands-on involvement.
- Company: Dynamic organisation focused on impactful public service transformation.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real difference.
- Other info: Engaging role with significant influence and visibility across various projects.
- Why this job: Shape the future of public services while working closely with diverse teams.
- Qualifications: Experience in public service delivery and strong leadership skills required.
This is a senior leadership role for someone who knows how to make complex change happen in practice - not just shaping ideas, but leading delivery, building trusted relationships, and turning ambition into operational reality. The following information aims to provide potential candidates with a better understanding of the requirements for this role.
You’ll play a central role in leading and growing our systems, place and public service change work. Work directly with clients, partners, senior leaders and delivery teams across complex programmes and live environments, you’ll help organisations navigate change, improve delivery, and respond to real operational and system pressures.
This is a hands-on role with significant responsibility, influence, and visibility across both delivery and organisational development. We’re looking for someone who understands the realities of public service delivery and organisational leadership, but who can also identify opportunities, shape propositions, build partnerships, and help grow sustainable and high-impact work.
Our ideal candidate will bring operational credibility, strategic thinking, and commercial awareness. Alongside leading delivery, you’ll contribute to business development, client relationships, strategic direction, and the continued evolution of our Homes and Missions model. The role requires someone comfortable operating across strategy, delivery and growth.
One day you may be working with a senior leadership team to shape a complex transformation programme, the next supporting delivery teams to work through operational challenges, strengthening client relationships, or helping develop a new opportunity into a deliverable programme of work. You’ll need sound judgement, political awareness, credibility with senior stakeholders, and the ability to lead calmly and decisively in complex environments.
This is not a purely strategic, advisory, or oversight position. We’re looking for a leader who’s comfortable close to the work - working directly with teams, supporting delivery in real time, building organisational capability, and helping create the conditions for high-quality change to happen.
Deputy Director of Public Service Change employer: CAPACITY
As a Deputy Director of Public Service Change, you will join a dynamic and forward-thinking organisation that prioritises meaningful impact and employee development. Our collaborative work culture fosters innovation and trust, providing ample opportunities for professional growth while directly influencing public service delivery. Located in a vibrant area, we offer a unique chance to engage with diverse stakeholders and lead transformative change in real-time, making your role both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Director of Public Service Change
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public service sector. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. Building those relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your hands-on experience! When you’re chatting with potential employers, highlight specific examples of how you’ve led change and tackled operational challenges. They want to see that you can turn ideas into action, so share your success stories!
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job openings to pop up. Reach out to organisations you admire and express your interest in working with them. You never know when they might have a role that fits your skills perfectly.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals who can make a difference. By applying directly, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to landing that dream role.
We think you need these skills to ace Deputy Director of Public Service Change
Some tips for your application 🫡
Show Your Leadership Style:In your application, let us see your unique approach to leadership. Share examples of how you've successfully led teams through complex changes and built trusted relationships. We want to know how you turn ambitious ideas into operational reality!
Highlight Your Operational Experience:Make sure to emphasise your hands-on experience in public service delivery. We’re looking for someone who can navigate real operational pressures, so include specific instances where you've tackled challenges head-on and made a tangible impact.
Demonstrate Strategic Thinking:We love candidates who can think strategically while also being grounded in the realities of delivery. Use your application to showcase how you've identified opportunities and shaped propositions that have led to successful outcomes.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of this role. Show us how your skills and experiences align with our mission at StudySmarter, and don’t forget to apply through our website for the best chance!
How to prepare for a job interview at CAPACITY
✨Know Your Change Management Inside Out
Make sure you can discuss your experience with complex change management in detail. Be ready to share specific examples of how you've led delivery and built trusted relationships in previous roles. This will show that you understand the practicalities of making change happen.
✨Demonstrate Operational Credibility
Prepare to talk about your hands-on experience in public service delivery. Highlight instances where you've navigated operational challenges and contributed to successful outcomes. This will help establish your credibility with senior stakeholders.
✨Showcase Strategic Thinking and Commercial Awareness
Think about how you've identified opportunities and shaped propositions in your past roles. Be prepared to discuss how your strategic insights have led to business development and growth, as this is crucial for the role.
✨Be Ready for Real-Time Problem Solving
Since this role involves supporting delivery teams in real time, come equipped with examples of how you've tackled operational issues on the ground. This will demonstrate your ability to lead calmly and decisively in complex environments.
