Operations Manager - FTC - INTERNAL VACANCY

Operations Manager - FTC - INTERNAL VACANCY

Operations Manager - FTC until 30 th June 2027

Hours: Full time - 37 hours per week

Location: Scotland - Open to discussion based on candidate location (with travel)

We are recruiting for an Operations Manager to join our team who can both lead and support Service Managers in their delivery of excellent, effective services which meet the needs and expectations of the people we support. During this most challenging of times and in a fast changing environment the postholder will be key to ensuring services adapt and respond to the changes in the external environment.

This role will support a diverse range of care and support services across Scotland including community living, supported living, residential and day services for both children and adults. The post also has a strong emphasis on development, including both new business and the modernisation and development of existing services.

This role includes;

• Service Review and Development
• Investigation and Resolution of Complex Issues
• Financial Review and management
• Staff Management
• Strategy and Business Development

These factors make this post both uniquely challenging and rewarding. If you think you have the skills, coupled with demonstrable experience of Operations Management within the Care sector, you could be the leader we are looking for.

Job Role and Responsibilities

Support and develop the delivery of best practice and maintain and develop economically viable services which fully meet statutory and corporate requirements.

Develop relationships with all stakeholders, including our customers, their families and carers and others, including local authorities, other funders, Care Inspectorate and SSSC.

Develop implement and deliver new services, including exploring new opportunities and developing the business case for these.

Experience/qualifications/key skills required:

• Demonstrable experience of working in a similar role and environment is key as is a sound understanding of, and the ability to further develop, best practice in the delivery of care and support services along
• Considerable experience of delivering results through visible and credible leadership and management within a Social Care environment.
• Strong business acumen and brilliant commercial and financial awareness
• Experience in leading business development and contract management is desirable.
• Educated to degree level or equivalent. A relevant professional qualification is highly desirable.
• A full driving licence is desirable due to the nature of the role. Capability Scotland is willing to consider alternative arrangements that achieve the same outcomes for those candidates that have a disability which prevents them from having a driving licence.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £53,959.00 per annum, (£27.97 per hour)
• We offer a fully funded SVQ – a qualification which is yours for life.
• 37 days holidays per year.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

For more information, or to arrange an informal chat, you can email Sean on Sean.donachie@capability.scot (ref: CS250826)

General Information

• Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.
• Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred candidates.
• A copy of Capability Scotland's Equality and Diversity Policy is available upon request from the HR Team.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme and a satisfactory PVG Scheme Record/Update. The successful candidate will be required to undergo the appropriate Disclosure Scotland vetting checks prior to appointment.