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- Tasks: Provide top-notch AV and IT support in a creative, dynamic studio environment.
- Company: Join a globally recognised architectural practice shaping iconic venues and experiences.
- Benefits: Enjoy hybrid working, gym discounts, social events, and unique opportunities.
- Why this job: Be the tech hero that ensures seamless experiences for staff and clients alike.
- Qualifications: Experience in AV and front-of-house IT systems with strong communication skills.
- Other info: Perfect for those who thrive in lively, people-focused environments.
The predicted salary is between 36000 - 60000 £ per year.
Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others?
We are partnering with a globally recognised architectural practice that specialises in bringing world-class spaces, events, and experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front-of-house IT team.
This is far from a traditional IT support role. As the first point of contact for staff, clients, and visitors, you'll ensure every interaction with technology is smooth, simple, and stress-free. You'll work closely with the wider IT and Admin teams to refine systems, improve processes, and enhance overall studio operations.
About You
- Clear, confident communication skills
- A friendly, approachable, solutions-focused mindset
- Solid experience supporting AV and front-of-house IT systems including a working understanding of Poly
- Strong organisation and time-management abilities
- The confidence to work independently, and the judgement to escalate when needed
- Willingness to be flexible and support occasional out-of-hours events
Why You'll Love This Role
- Join a truly inspiring creative studio shaping iconic venues and global experiences
- Work with talented people in a collaborative, innovative and inclusive culture
- Hybrid working, social events, knowledge-sharing sessions and studio perks
- Great benefits including gym discounts and opportunities to attend events at the spaces you help support
This is a brilliant opportunity for a motivated AV & IT professional who thrives in a lively, people-centric environment where every day brings something new. If you love variety, creativity, and providing exceptional support in a fast-paced studio, this role is for you.
AV Support Analyst in London employer: Cap Resourcing Ltd
Contact Detail:
Cap Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that AV Support Analyst role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits into their creative culture.
✨Tip Number 3
Be ready to demonstrate your skills! Prepare to discuss your experience with AV and IT systems, and maybe even share some examples of how you've solved tech issues in the past. They want to see you in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of this innovative team. Don’t miss out!
We think you need these skills to ace AV Support Analyst in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of creativity and warmth into your words. Remember, this role is all about being personable and approachable.
Tailor Your Experience: Make sure to highlight your relevant experience with AV and IT systems. We’re looking for someone who understands the ins and outs of front-of-house tech, so be specific about your skills and how they relate to the job. Show us why you’re the perfect fit!
Communicate Clearly: Since clear communication is key in this role, ensure your application is well-structured and easy to read. Use straightforward language and avoid jargon where possible. We want to see that you can convey information effectively, just like you would in the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing studio and what we do!
How to prepare for a job interview at Cap Resourcing Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your AV and IT knowledge, especially around systems like Poly. Be ready to discuss your past experiences and how you've solved tech issues in creative environments. This will show that you're not just a techie, but someone who understands the unique challenges of a dynamic studio.
✨Show Off Your People Skills
Since this role is all about being the friendly face of tech support, practice your communication skills. Think of examples where you've helped clients or colleagues with tech problems, and highlight your ability to stay calm under pressure. A personable approach can really set you apart!
✨Demonstrate Flexibility and Initiative
Be prepared to talk about times when you've had to adapt quickly or take the lead on a project. This role requires a proactive mindset, so share examples that showcase your ability to think on your feet and handle unexpected situations, especially during out-of-hours events.
✨Research the Company Culture
Dive into the company's values and recent projects. Understanding their creative vision will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the role and the team you'll be working with, which is always a bonus!
