End User Support Specialist / Service Desk
Bristol Office Up to Β£35,000 DOE
We're working with an established technology business that is looking for an experienced End User Support Specialist / Service Desk Consultant to join their team on a Hybrid basis
This is a 2nd line support role, ideal for someone with a strong background in an MSP environment who enjoys troubleshooting, taking ownership of issues and providing a high level of service to customers.
What we're looking for:
- Strong experience in a Service Desk / Technical Support role within an MSP
- Solid Microsoft knowledge across Windows, M365 and Azure
- Strong troubleshooting skills across devices, applications and networks
- Excellent communication skills and the ability to support non-technical users
- Experience working with remote support tools
- A Microsoft Associate level certification is essential
- A proactive, customer focused approach with a strong sense of ownership
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End User Support Specialist employer: CAP Resourcing LTD
Join a dynamic and innovative structural engineering consultancy in London, where your expertise as a Chartered Senior Structural Engineer will be valued and rewarded. With a strong focus on employee growth, you will have the opportunity to lead projects, mentor a talented team, and shape the future of the business while working on exciting and challenging designs. Enjoy a collaborative work culture that encourages creativity and offers competitive salaries along with comprehensive benefits, making it an excellent place for professionals seeking meaningful and impactful careers.