AV Support Analyst

AV Support Analyst

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support AV and IT systems, ensuring smooth tech interactions for staff and visitors.
  • Company: Globally recognised architectural practice with a creative and collaborative culture.
  • Benefits: Hybrid working, gym discounts, social events, and opportunities to attend exciting events.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Shape iconic venues and global experiences while working with talented, innovative people.
  • Qualifications: Experience in AV and IT support, strong organisation skills, and a friendly approach.

The predicted salary is between 30000 - 40000 € per year.

This range is provided by CAP Resourcing LTD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others? We’re partnering with a globally recognised architectural practice that specialises in bringing world‑class spaces, events, and experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front‑of‑house IT team.

This is far from a traditional IT support role. As the first point of contact for staff, clients, and visitors, you’ll ensure every interaction with technology is smooth, simple, and stress‑free. You’ll work closely with the wider IT and Admin teams to refine systems, improve processes, and enhance overall studio operations.

About You

  • A friendly, approachable, solutions‑focused mindset
  • Solid experience supporting AV and IT systems
  • Solid understanding of POLY equipment
  • Strong organisation and time‑management abilities
  • The confidence to work independently, and the judgement to escalate when needed
  • Willingness to be flexible and support occasional out‑of‑hours events

Why You’ll Love This Role

  • Join a truly inspiring creative studio shaping iconic venues and global experiences
  • Work with talented people in a collaborative, innovative and inclusive culture
  • Hybrid working, social events, knowledge‑sharing sessions and studio perks
  • Great benefits including gym discounts and opportunities to attend events at the spaces you help support

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Information Technology

Industries: Architecture and Planning

AV Support Analyst employer: CAP Resourcing LTD

Join a globally recognised architectural practice in South West London, where your role as an AV Support Analyst will place you at the heart of a creative and dynamic environment. With a focus on collaboration and innovation, you'll enjoy a supportive work culture that values your contributions, offers hybrid working options, and provides excellent benefits such as gym discounts and opportunities to attend exciting events. This is not just a job; it's a chance to grow alongside talented professionals while shaping iconic venues and experiences.

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Contact Detail:

CAP Resourcing LTD Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land AV Support Analyst

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for AV and IT shine through. Share stories about how you've made tech run smoothly in the past – it’ll make you memorable!

Tip Number 3

Be proactive! If you know the company has an event coming up, offer to help out or suggest ideas on how to enhance their AV setup. This shows initiative and that you’re already thinking about how to contribute.

Tip Number 4

Don’t forget to follow up! After interviews or networking chats, drop a quick thank-you note. It’s a simple way to keep the conversation going and remind them of your enthusiasm for the role.

We think you need these skills to ace AV Support Analyst

AV Support
IT Support
POLY Equipment Knowledge
Organisational Skills
Time Management
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share your passion for AV and IT support — it’ll help us get to know you better.

Tailor Your Experience:Make sure to highlight your relevant experience with AV and IT systems. We’re looking for someone who understands POLY equipment and can demonstrate their problem-solving skills. Be specific about your past roles and achievements!

Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences quickly.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at CAP Resourcing LTD

Know Your AV Gear

Make sure you brush up on your knowledge of POLY equipment and other AV systems. Being able to discuss specific technologies and how you've supported them in the past will show that you're not just a techie, but someone who understands the nuances of the role.

Show Off Your People Skills

As the first point of contact for staff and clients, your interpersonal skills are key. Prepare examples of how you've successfully resolved issues or improved user experiences in previous roles. This will highlight your friendly and approachable nature.

Demonstrate Flexibility

This role requires a willingness to support out-of-hours events. Be ready to discuss your availability and any past experiences where you’ve gone the extra mile to ensure everything runs smoothly, even outside regular hours.

Collaborative Mindset

Emphasise your ability to work well with others, especially in a creative environment. Think of examples where you’ve collaborated with different teams to enhance processes or solve problems, as this aligns perfectly with the studio's culture.