End User Support Specialist / Service Desk
Fully Remote | Up to £35,000
We’re working with an established technology business that is looking for an experienced End User Support Specialist / Service Desk Consultant to join their team on a fully remote basis.
This is a 2nd line support role, ideal for someone with a strong background in an MSP environment who enjoys troubleshooting, taking ownership of issues and providing a high level of service to customers.
What we're looking for:
- Strong experience in a Service Desk / Technical Support role within an MSP
- Solid Microsoft knowledge across Windows, M365 and Azure
- Strong troubleshooting skills across devices, applications and networks
- Excellent communication skills and the ability to support non-technical users
- Experience working with remote support tools
- A Microsoft Associate level certification is essential
- A proactive, customer focused approach with a strong sense of ownership
Salary: Up to £35,000
Fully remote
2nd Line / End User Support
If you're looking for your next opportunity in a remote technical support environment, we'd be keen to hear from you.
End User Support Specialist employer: Cap Resourcing Ltd Careers
Join a dynamic and innovative team as a Bid Manager in London, where you'll have the chance to work on high-profile international projects within a creative environment. Our company offers a comprehensive benefits package, including private medical insurance and opportunities for professional development, ensuring that you can grow your skills while contributing to exciting architectural and design-led initiatives. With a strong focus on collaboration and knowledge sharing, we foster a supportive work culture that values your expertise and encourages meaningful contributions.
Contact Details:
Cap Resourcing Ltd Careers Recruitment Team
