At a Glance
- Tasks: Assist customers with technical inquiries and warranty support for a global cycling brand.
- Company: Join a leading cycling brand with a focus on teamwork and curiosity.
- Benefits: Enjoy employee discounts, 25 days holiday, and opportunities for career growth.
- Why this job: Combine your passion for cycling with customer support in an inclusive culture.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
- Other info: Apply by 6th March 2026 to be part of an exciting team!
The predicted salary is between 30000 - 42000 £ per year.
A global cycling brand is seeking a Service & Warranty Team Member in Chessington to assist customers with technical inquiries and warranty support.
The ideal candidate will have a passion for cycling, strong communication skills, and a customer-focused mindset.
This position values teamwork and curiosity, with opportunities for career growth and an inclusive culture.
Benefits include employee discounts and 25 days holiday.
Apply with CV and covering letter to Nallen@canyon.com by 6th March 2026.
Bike Support & Warranty Specialist – Chessington Service employer: Canyon
Contact Detail:
Canyon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bike Support & Warranty Specialist – Chessington Service
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about assisting customers, make sure you can clearly explain technical details and warranty processes. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Show off your passion for cycling! Whether it's sharing your favourite biking routes or discussing the latest gear, let your enthusiasm shine through in interviews. It’ll help you connect with the team and demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Bike Support & Warranty Specialist – Chessington Service
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for the sport. This will help us see how you fit into our team and culture.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Bike Support & Warranty Specialist role. Highlight relevant skills and experiences that align with the job description, especially your communication skills and customer-focused mindset.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: While you can send your application to Nallen@canyon.com, we encourage you to apply through our website as well. It’s a great way to ensure your application is seen by the right people and helps us keep track of all applicants!
How to prepare for a job interview at Canyon
✨Know Your Bikes
Brush up on your cycling knowledge! Familiarise yourself with different bike types, components, and common technical issues. This will help you answer questions confidently and show your passion for cycling.
✨Showcase Your Communication Skills
Prepare to demonstrate your communication skills during the interview. Think of examples where you've effectively assisted customers or resolved issues. Clear and friendly communication is key in this role!
✨Emphasise Teamwork
Since teamwork is valued, be ready to discuss your experiences working in a team. Share specific instances where collaboration led to success, and highlight how you can contribute to a positive team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, growth opportunities, and the warranty process. This shows your curiosity and genuine interest in the role, making you stand out as a candidate.