At a Glance
- Tasks: Manage day-to-day operations of multiple buildings and ensure client success.
- Company: Join a fast-growing company focused on creating inspiring workspaces.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Dynamic role with a focus on innovation and community engagement.
- Why this job: Be part of a mission to connect communities and enhance work environments.
- Qualifications: 3+ years in commercial real estate and team management experience.
The predicted salary is between 50000 - 65000 € per year.
Together, we are creating a personalised global eco system designed for the future of work. With our values and pillars in mind, we design environments where people love to work. Spaces where people can create and be productive. Homes away from home. We embrace a win‐win mindset with our friends of the brand and through hard work, innovation, and a low waste culture, we provide the best office space solutions for our clients. However, it's not just about office space — our mission is to connect people to one another and to their neighbourhoods, strengthening community while maintaining privacy.
Joining our team is all about being part of a high growth, fast moving, and ambitious company. We're looking for people with a proactive approach, who are true team players, with a mindset that wants to help us scale in structured and creative ways.
About the Role
As a General Manager, you'd be responsible for all aspects of the day‐to‐day management of several buildings in our portfolio. Reporting to the Head of Operations, and with your direct report (a Client Experience Manager), key responsibilities include:
- Manage the day‐to‐day running of the existing offices and upcoming buildings
- Oversee community management and client success
- Own profit and loss (P&L) reports of your building portfolio and track each building's performance
- Manage building operations including onboarding new customers and working with third‐party contractors to ensure work is completed to a high standard
- Support the company in achieving its growth objectives
- Manage and mentor your Customer Experience Manager 'CEM', ensuring you're both effectively supporting your clients
- Be available on call for escalations and emergencies outside of standard hours when required
- Take ownership of six Canvas buildings in the Shoreditch area, ensuring consistent standards and performance across the portfolio
About You
You've got experience managing and mentoring a small team and a proven track record of owning a diverse portfolio of clients. You have a flexible mindset and a friendly, can‐do approach. You have:
- Minimum three years' experience within the commercial real estate sector
- Experience managing the operations of an entire building
- Experience coordinating and project managing, including budget management and working to tight deadlines
- Customer service experience and reporting to support continuous improvement
- Desirable
- Ability to work in a start‐up environment
- Experience managing multiple sites within the co‐working or building management industry
- Events experience — we love hosting events for our clients, brokers and company
- Collaborative mindset — experience working with Finance and Sales
- Personable with the ability to liaise with a wide array of clients
- A natural problem‐solver for client queries
General Manager employer: Canvasoffices
As a General Manager with us, you'll be part of a dynamic and innovative team dedicated to creating inspiring work environments that foster community and productivity. Our company culture prioritises collaboration, personal growth, and sustainability, offering you the chance to lead and mentor while making a tangible impact in the vibrant Shoreditch area. With a focus on professional development and a commitment to a low waste ethos, we provide an exceptional workplace where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Show up at industry events or local meetups. This is a great way to meet potential employers and showcase your personality. Plus, it gives you a chance to learn more about the company culture and what they value.
✨Tip Number 3
When you get an interview, be ready to discuss how you can contribute to their mission of creating amazing workspaces. Share specific examples from your past experience that highlight your proactive approach and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our ambitious team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and how they align with our values. Remember, we’re all about creating spaces where people love to work!
Tailor Your Application:Make sure to tailor your application specifically for the General Manager role. Highlight your experience in managing operations and mentoring teams, as well as any relevant achievements in the commercial real estate sector. This shows us you’re serious about joining our ambitious team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate a straightforward approach that gets right to the heart of what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Canvasoffices
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand their approach to creating workspaces and how they connect communities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team and managing multiple buildings. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight your mentoring style and how you support your team in achieving their goals.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles, especially in customer service or building management. Share how you approached these issues and the outcomes. This will illustrate your proactive mindset and ability to handle escalations effectively.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth objectives, community initiatives, and how they measure success across their buildings. This shows you're not just interested in the role, but also in contributing to the company's vision.
