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For Companies At a Glance
- Tasks: Manage day-to-day operations of multiple buildings and ensure client satisfaction.
- Company: Fast-growing company focused on creating innovative workspaces and community connections.
- Benefits: Health insurance, parental leave, birthday off, dog-friendly office, and share options.
- Why this job: Join a dynamic team and shape the future of work in a creative environment.
- Qualifications: 3+ years in Commercial Real Estate and experience managing teams and budgets.
- Other info: Exceptional career growth opportunities and regular social events.
The predicted salary is between 36000 - 60000 £ per year.
Together as a collective we are creating a personalised global eco system designed for the future of work. With our values and pillars in mind, we design environments where people love to work. Spaces where people can create and be productive. Homes away from home. We embrace a win-win mindset with our friends of the brand and through hard work, innovation, and a low waste culture, we provide the best office space solutions for our clients. However, it’s not just about office space, our mission is to connect people to one another and to their neighbourhoods, strengthening community while maintaining privacy.
Joining our team is all about being part of a high growth, fast moving, and ambitious company. We are looking for people with a proactive approach, who are true team players, with a mindset that want to help us scale in structured and creative ways.
About the role
As a General Manager, you would be responsible for all aspects of the day-to-day management of several buildings in our portfolio. Reporting to the Head of Operations, and with your direct report (a Client Experience Manager) key responsibilities of the General Manager role include:
- Managing the day to day running of the existing offices and upcoming buildings
- Overseeing client success through customer retention and satisfaction
- Owning profit and loss ‘P&L’ reports of your building portfolio and tracking each building’s performance
- Management of the buildings’ operations such as onboarding new customers, or working with 3rd party contractors, ensuring work is completed to a high standard
- Using innovation to support and help the company achieve its growth objectives
- Managing and mentoring your CEM, ensuring you are both effectively supporting your clients
About you
You have experience managing and mentoring a small team and have a proven track record of owning a diverse portfolio of clients. You have a flexible mindset and a keen eye for design. With a friendly can-do approach to your work, you have:
- Minimum 3 years’ experience within the Commercial Real Estate sector
- Experience managing the operations of an entire building (potentially multiple sites) and partnering closely with the Finance and Sales department.
- Experience coordinating and project managing, including management of budget and tight deadlines
- Customer service experience and reporting to ensure our continuous improvement
What we offer
We’re a fast-growing company with exceptional career growth opportunities. We offer great benefits such as health insurance, parental leave options, your Birthday day off and a bring your dog to work policy. As well as share options, regular social events, and loads more.
General Manager in City of London employer: Canvasoffices
Contact Detail:
Canvasoffices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since we’re all about creating spaces where people love to work, think about how your experience aligns with our mission and be ready to share examples of your past successes.
✨Tip Number 3
Show off your innovation skills! When discussing your previous roles, highlight any creative solutions you implemented that improved operations or client satisfaction. We love a proactive approach, so make sure to showcase your can-do mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our ambitious team.
We think you need these skills to ace General Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating amazing workspaces and connecting people. Share your vision of what a great office environment looks like to you.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in managing operations and mentoring teams, as well as any relevant achievements in customer satisfaction. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on your key skills and experiences that make you a perfect fit for us. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly the mindset we’re looking for!
How to prepare for a job interview at Canvasoffices
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission and values. Understand their approach to creating workspaces and how they connect communities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team and managing multiple buildings. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and client success. Highlight your proactive approach and how you've driven results in previous roles.
✨Be Ready to Discuss P&L Management
Since you'll be responsible for profit and loss reports, brush up on your financial acumen. Be prepared to discuss how you've managed budgets and tracked performance in previous positions. Use specific metrics or outcomes to illustrate your experience.
✨Emphasise Your Customer Service Experience
Client satisfaction is key in this role. Share stories that demonstrate your commitment to customer service and how you've improved client retention in the past. This will show that you understand the importance of building strong relationships with clients.
