Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT and AV support while troubleshooting hardware issues.
- Company: Join a leading design platform with a vibrant team culture.
- Benefits: Enjoy equity packages, flexible leave, and opportunities for professional growth.
- Why this job: Be part of a dynamic team and enhance your tech skills in a creative environment.
- Qualifications: Strong customer service skills and a passion for tech support.
- Other info: Great career advancement opportunities in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading design platform is seeking a motivated IT/Tech Support Engineer to join its EMEA IT Operations team in London. The role involves delivering exceptional tech support at our London campus, including providing AV support for events and troubleshooting hardware issues.
We value strong customer service skills and the ability to work in a distributed team. The position includes opportunities for professional growth and a range of benefits including equity packages and flexible leave options.
IT & AV Support Engineer - London (Equity) employer: Canva
Contact Detail:
Canva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & AV Support Engineer - London (Equity)
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of your tech support work, bring them along to interviews. It’s a great way to demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle common tech issues or customer service scenarios. Practising your responses can help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT & AV Support Engineer - London (Equity)
Some tips for your application 🫡
Show Your Tech Skills: Make sure to highlight your technical expertise in your application. We want to see how you can troubleshoot hardware issues and provide top-notch AV support, so don’t hold back on showcasing your relevant experience!
Customer Service is Key: Since we value strong customer service skills, share examples of how you've gone above and beyond to help users in the past. This will show us that you’re not just tech-savvy but also great at connecting with people.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We love seeing applicants who take the time to align their skills and experiences with what we’re looking for in an IT & AV Support Engineer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our London team!
How to prepare for a job interview at Canva
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around AV systems and hardware troubleshooting. Be ready to discuss specific tools and technologies you've worked with, as well as any relevant experiences that showcase your problem-solving skills.
✨Showcase Your Customer Service Skills
Since this role values strong customer service, prepare examples of how you've successfully assisted users in the past. Think about times when you went above and beyond to resolve an issue or improve a user's experience—these stories will resonate well.
✨Demonstrate Team Collaboration
As the position involves working in a distributed team, be prepared to talk about your experience collaborating with remote colleagues. Highlight any tools or methods you use to stay connected and ensure smooth communication, as this will show you're a team player.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's tech environment and the specific challenges the IT/AV team faces. This not only shows your genuine interest in the role but also gives you a chance to assess if the company culture aligns with your values.