Pharma Ops Co-ordinator

Job Title

Pharma Ops Co-ordinator

Location

East London (In Office, Dalston / Bethnal Green)

Salary

£26-30,000 base salary plus benefits.

Who We Are

Cantourage UK, the UK branch of Cantourage Group SE, is reshaping the future of medical cannabis from our hub in the heart of London! Our MHRA and Home Office licensed operations lead in cutting-edge import and wholesale services of CBPMs.

Why Join Cantourage UK?

We think we have the potential to do something special and, as a growing startup, we're looking for a Pharma Ops Co-ordinator to join our rapidly growing UK team. We believe in transparency, passion, efficiency, and the idea that business can be done differently – but in order for this to be realised, we have to first think differently. Whilst we are extremely proud of what we have built so far, we know we are just getting started if we are to be the #1 Medical Cannabis business in the UK. If you are looking to not just join a team or follow a process, but help design them, this is the role for you.

Role Overview

As Pharma Ops Co-ordinator you will be a vital member of our industry-leading Orders team, where we service retail and wholesale channels across the UK. Team Orders is responsible for core functions such as Procurement, Distribution, System Management and Customer Experience; we operate in a fast-paced environment where we service orders daily, answer customer queries and navigate the complexities of distributing unlicensed Schedule 2 controlled drugs.

You will provide support for the wider team and be our telescope, spotting where we need to bolt on improvements and address risks – all whilst remembering our key mantra “Compliance Is Our Competitiveness”!

Working under the guidance of the Pharma Ops Lead in a highly regulated environment, we are looking for an individual with a sense of purpose – something that will help manage the uniquities of working in a startup environment in the novel setting of medical cannabis.

It is a market full of wonder, competition, passion and history – and we would love to have you join in the fun.

What you’ll do:

• Assist in processing pharmaceutical orders from retail and wholesale customers via email and procuring stock from domestic and international suppliers
• Support the various systems in place (e.g. inventory management, order processing) to manage the business, helping to further develop them as we grow
• Work alongside Team Quality to help drive pharmaceutical compliance throughout the Orders System and QMS, following Good Distribution Practice (GDP) principles
• Play a leading role in managing our wonderful customer base and assist in building processes to be the very best for them (and their patients!)
• Provide administrative support for the wider Operations Team
• Perform basic data analysis

What you’ll bring:

• 1-3 years working experience, but we are open to applicants coming from diverse backgrounds and paths
• Familiarity with operational processes and metrics (e.g. inventory management, logistics, lead times)
• Ability to self-direct and meet daily ordering cutoff times
• Able to work effectively in a team setting and engage with external partners
• Proficient in Microsoft Excel (advanced Excel proficiency, including pivot tables, VLOOKUP, and Power BI)
• Highly regarded bonus: medical cannabis passion, wholesale distribution experience, experience working in fast-paced environments (e.g. startups, novel industries)

Who you are:

• Resilient and self-motivated
• Passionate about patients and medical outcomes
• Eager to learn and elevate personal skillsets
• Interested in building a company from the ground up
• A natural “procedure person”, with a keen analytical mindset
• A little bit “different” – we are looking for individuals who will not fit into the culture… but add to it

Preferred Education:

• Undergraduate degree in Economics/Math/Data Science or equivalent field is preferred, but we are open to applicants coming from diverse backgrounds and paths

Working Conditions

• 9.00am – 5.30pm Monday-Friday – Office-based (East London)

Benefits:

• 27 days annual leave + birthday leave (in addition to bank holidays)
• Private medical insurance
• Gym discounts
• Cycle to work scheme

How to Apply :

Please submit your CV and answer questions contained within the application form. Applications will be reviewed on a rolling basis until the position is filled.

Cantourage UK is committed to equal opportunities and embraces diversity within our organisation. We do not tolerate discrimination based on race, religion, ethnicity, gender, sexual orientation, age, marital status, military status, or disability. Our priority is to foster a supportive and inclusive work environment where all employees feel valued and respected.

Industry:

Alternative Medicine