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- Tasks: Join us as a Medicines Management Technician, ensuring smooth clinic operations and high patient care standards.
- Company: Cantourage UK is revolutionizing medical cannabis with innovative treatments in a vibrant London clinic.
- Benefits: Enjoy hybrid work, 27 days annual leave, birthday off, and comprehensive training.
- Why this job: Be part of a pioneering team in a dynamic healthcare sector focused on patient-centered care.
- Qualifications: Must have pharmacy technician qualification, primary care experience, and GPhC registration.
- Other info: Opportunities for leadership and mentorship available; contract roles may also be offered.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
Cantourage UK, the UK branch of Cantourage Group SE, is reshaping the future of medical cannabis from our hub in the heart of London! Our UK operations lead in cutting-edge import and wholesale services, complemented by our CQC-regulated Can Clinic. Specializing in consultations and prescriptions for Cannabis-Based Products for Medicinal Use (CBPMs), we’re on a mission to support individuals managing chronic pain, depression, anxiety, PTSD, and more.
Why Join Cantourage Clinic?
As a pioneering medical cannabis clinic, Cantourage Clinic delivers high-quality, patient-focused treatments. Here, you’ll work in a vibrant, innovative environment that values collaboration, positivity, and creativity! Our experienced leadership team is committed to your growth in a culture of continuous learning, development, and support.
Who you are
We are seeking a dynamic and organised Pharmacy Technician to join our team. The ideal candidate will play a crucial role in the smooth operation of the clinic, ensuring a high standard of patient care, managing queries, and supporting the clinical and administrative teams. If you are passionate about private practice and want to join an innovative healthcare sector and meet the required criteria, seize the chance with this exciting opportunity!
What you’ll do
- Taking responsibility for contributing to all aspects of the day-to-day management of the working environment including communication, data accuracy and helping to achieve a supportive, positive culture across the practice team.
- Own the full onboarding and registration process. Support admin staff with management of new patient registrations
- Liaise with GP practices to gather patient medical information for triage
- Conduct medicines reconciliation consultations for new patient registrations
- Conduct triage to determine eligibility for CBPM treatment in line with practice protocols
- Monitor and support our vulnerable patients in line with practice protocols
- Monitor and support our repeat prescription processes in line with practice protocols
- Responding to patients’ queries; referring problems or queries to the pharmacist or Clinical Lead
- Maintain patient records, ensuring confidentiality and accuracy in line with GDPR regulations
- Support in the delivery of clinic services including processing discharge/clinic letters
- Support the Clinical Lead and Practice Manager deliver on governance & regulated activity
- Collaboration with other healthcare professionals and the wider MDT to ensure high standards of patient care
- Participate in complaint handling, investigations, and responding to feedback as required
- Participate in audits, research, and quality improvement initiatives
- Participating in ongoing training and development activities to keep up to date with the latest developments in medical cannabis treatments
- Support meeting service level & individual level KPIs & SLAs.
What You’ll Bring
- Applicants must have a pharmacy technician qualification (NVQ level 3 equivalent) along with primary care experience and registered with the General Pharmaceutical Council (GPhC)
- Uphold the core values and high standards of care at Cantourage Clinic
- Commitment to evidence-based practice and patient-centred approach to care
- High level of integrity and ethical standards
- Flexible and adaptable working styles in a dynamic healthcare environment
- Advocates for a culture of feedback and continuous improvement
- Maintain own GPhC registration and revalidation requirements
- Excellent communication and interpersonal skills
- Ability to work independently as well as part of a multidisciplinary team
- Strong attention to detail, working accurately with high volumes of information & at speed
- Confident working directly with patients, their supporters & regulators
- Loves technology, IT literate & able to use multiple systems
- Ability to problem solve unique scenarios presented by patients
- A proactive and flexible attitude with a willingness to take on a variety of tasks.
- Enthusiasm for working in the evolving field of medicinal cannabis.
Bonus Points
- Knowledge or experience in medicinal cannabis
- Experience with working in a digital healthcare environment
What We Offer
- Full CBPM training provided
- Complete clinical indemnity coverage
- Hybrid working model
- 27 days annual leave + your birthday off
- Great office with all the amenities
- Leadership, mentorship, and development opportunities
Contract opportunities may also be available. Please enquire on application.
Medicines Management Technician (private practice) employer: Cantourage UK
Contact Detail:
Cantourage UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medicines Management Technician (private practice)
✨Tip Number 1
Familiarize yourself with the latest developments in medicinal cannabis treatments. This will not only enhance your knowledge but also demonstrate your enthusiasm for the field during interviews.
✨Tip Number 2
Network with professionals in the medical cannabis sector. Attend relevant events or join online forums to connect with others who share your passion and may provide insights or referrals.
✨Tip Number 3
Highlight your experience in primary care and any specific skills related to patient management. Being able to showcase your ability to handle patient queries and support clinical teams will set you apart.
✨Tip Number 4
Demonstrate your adaptability and problem-solving skills by preparing examples of how you've successfully navigated challenges in previous roles. This will resonate well with the dynamic environment at Cantourage Clinic.
We think you need these skills to ace Medicines Management Technician (private practice)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Medicines Management Technician position. Tailor your application to highlight how your skills and experiences align with the specific duties mentioned in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your pharmacy technician qualification, primary care experience, and any relevant work in a digital healthcare environment. Use specific examples to demonstrate your ability to manage patient queries and support clinical teams.
Showcase Your Skills: Make sure to showcase your excellent communication and interpersonal skills, as well as your attention to detail. Mention any experience you have with medicines reconciliation consultations or working with vulnerable patients, as these are key aspects of the role.
Express Your Passion: Convey your enthusiasm for working in the evolving field of medicinal cannabis. Share any knowledge or experience you have in this area, and explain why you are excited about the opportunity to contribute to Cantourage Clinic's mission.
How to prepare for a job interview at Cantourage UK
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for working in a patient-focused environment. Share examples of how you've contributed to high standards of care in previous roles, especially in a pharmacy or healthcare setting.
✨Demonstrate Your Knowledge of Medical Cannabis
Familiarize yourself with the basics of cannabis-based products for medicinal use (CBPMs). Be prepared to discuss any relevant experience or knowledge you have in this area, as it shows your commitment to the evolving field.
✨Highlight Your Communication Skills
Since the role involves liaising with patients and healthcare professionals, emphasize your excellent communication and interpersonal skills. Provide examples of how you've effectively managed queries or collaborated with a multidisciplinary team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in unique patient scenarios. Think about past experiences where you had to adapt quickly or handle challenging situations, and be ready to share those stories.
