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- Tasks: Lead the Quality function and evolve compliance into a strategic growth enabler.
- Company: Join Cantourage UK, a pioneer in the medical cannabis industry.
- Benefits: Enjoy 36 days annual leave, private medical insurance, and a discretionary bonus.
- Why this job: Make a real impact in a rapidly growing sector while ensuring regulatory excellence.
- Qualifications: Experience as a Responsible Person in pharmaceuticals and strong scientific background required.
- Other info: Be part of a diverse team committed to innovation and quality.
The predicted salary is between 84000 - 120000 ÂŁ per year.
Location: Shoreditch, London
Working Structure: Office Based (Thursday we work from home)
Reports to: Executive Director (Co-Founder)
Salary: Up to ÂŁ120K, plus annual bonus
Who are we? Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds: a regulated tele-health clinic, delivering high-quality patient care and a licensed pharmaceutical supply operation, powering the wider ecosystem. Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and ambitious growth ahead, we’re now looking for a Head of Quality to lead future-proof our pharmaceutical regulatory framework as we scale into the next phase of growth.
What’s the purpose of the role? You will assume full leadership of the Quality function and formally act as Responsible Person (RP) for our WDA operation. This is not a maintenance role. It’s about evolving Quality from static compliance into a strategic growth enabler. Reporting to the Executive Director (License Holder), you will safeguard our MHRA and Home Office licenses while designing a proactive, technology-enabled QMS that supports scale, innovation and long-term regulatory credibility. You will operate at the intersection of regulatory authority, operational execution and strategic ambition, ensuring that compliance is not just an afterthought.
What impact will you have?
- Responsible Person & Regulatory Leadership
- Successfully assume the mantle of RP on our WDA license
- Maintain perpetual MHRA and Home Office inspection readiness
- Lead regulatory engagement confidently and authoritatively
- QMS Evolution & Quality by Design
- Conduct a comprehensive QMS gap analysis upon joining
- Transition static compliance processes into proactive, daily quality workflows
- Embed a “Quality by Design” philosophy across new initiatives and system changes
- Drive CAPA programmes and continuous improvement cycles that reduce risk year-on-year
- Strategic Licence & Authorisation Expansion
- Lead risk assessment and stakeholder alignment across new regulatory milestones
- Balance ambition with regulatory prudence in a high-growth environment
- Quality Leadership & Capability Building
- Provide structure, vision and technical upskilling to the Quality function
- Oversee and empower our Quality Assurance Officer
- Build a culture where quality ownership extends beyond the Quality team
- Data-Driven & Technology-Enabled Quality
- Implement data-led monitoring of Quality KPIs and risk indicators
- Leverage systems and automation to enhance compliance oversight
- Ensure compliance is embedded into digital workflows across Pharma and Clinic operations
What will you bring to the table?
- Eligibility to be named as a Responsible Person (RP) on a UK WDA licence, with demonstrable MHRA recognition
- Ideally 2-3 years’ experience acting as RP within a pharmaceutical wholesale or distribution environment
- Strong scientific or pharmaceutical background (degree in Pharmacy, Life Sciences or related field highly desirable)
- Deep expertise in Good Distribution Practices (GDP)
- Experience handling Controlled Drugs and unlicensed specials
- Proven ability to lead regulatory inspections and manage regulatory bodies confidently
- Experience building or evolving a QMS in regulated environments
If you have the following, it’ll be a huge bonus:
- Experience with CBPM (Cannabis-Based Products for Medicinal Use) environment is advantageous, though we are equally open to candidates from broader unlicensed specials settings
- Exposure to preparing and winning applications for new pharmaceutical licenses
- Experience integrating technology or automation into QMS frameworks
- Background working in emerging or novel regulatory markets
Who wouldn’t thrive in this role?
- Someone who sees compliance as a reactive obligation rather than a strategic lever
- Someone uncomfortable holding firm in the face of commercial pressure
- Someone who prefers static processes over continuous improvement
- Someone who struggles to balance regulatory rigour with business growth
What do we offer?
- 36 days annual leave (which includes your birthday and public holidays)
- Discretionary annual bonus
- Comprehensive private medical insurance
- ClassPass Membership (great for gyms, fitness classes, yoga, massages & more!)
- Cycle-to-Work Scheme
Equal opportunity declaration: Cantourage UK is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected characteristic under applicable law.
Head of Quality in London employer: Cantourage UK
Contact Detail:
Cantourage UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to folks who work at Cantourage UK. A personal connection can make all the difference!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s mission and values. Understand their approach to quality and compliance, and think about how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience with QMS and regulatory frameworks clearly. The more comfortable you are discussing your expertise, the more confident you’ll come across in the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to remind them of your fit for the Head of Quality role. And remember, apply through our website for the best chance!
We think you need these skills to ace Head of Quality in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality management and regulatory compliance. We want to see how your background aligns with the Head of Quality role, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills: As a Head of Quality, you’ll be leading a team and driving strategic initiatives. Use your application to demonstrate your leadership experience and how you've successfully managed teams or projects in the past. We love seeing candidates who can inspire and empower others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’re the right fit for the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Cantourage UK
✨Know Your Regulations
Make sure you brush up on the latest MHRA and Home Office regulations. Being able to discuss these confidently will show that you're not just familiar with compliance, but that you can lead regulatory engagement authoritatively.
✨Showcase Your QMS Experience
Prepare specific examples of how you've evolved Quality Management Systems in previous roles. Highlight any proactive strategies you've implemented that turned static compliance into a growth enabler, as this aligns perfectly with what they're looking for.
✨Emphasise Continuous Improvement
Be ready to discuss your approach to CAPA programmes and how you've driven continuous improvement cycles. They want someone who sees quality as a strategic lever, so share your success stories in reducing risk year-on-year.
✨Cultural Fit Matters
Understand their company culture and be prepared to discuss how you would build a culture of quality ownership beyond the Quality team. Show them that you can provide structure and vision while empowering others in the organisation.