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- Tasks: Lead and scale Customer Operations for a pioneering medical cannabis company.
- Company: Join a leading firm in the medical cannabis industry, based in London.
- Benefits: Enjoy competitive benefits, generous leave, and performance bonuses.
- Why this job: Make a difference in healthcare while developing your career in a dynamic environment.
- Qualifications: Bachelor's degree and 3+ years in Operations or Supply Chain required.
- Other info: Collaborate with diverse teams and establish efficient processes.
The predicted salary is between 36000 - 60000 £ per year.
A leading company in medical cannabis is seeking a mid-senior level professional to build and scale their Customer Operations function in London. The role includes ensuring smooth service execution for B2B and clinical customers, collaborating with various teams, and establishing reliable processes.
Candidates should have a Bachelor's degree and 3+ years in Operations or Supply Chain, with strong communication and problem-solving skills.
The position offers competitive benefits including generous leave and a bonus.
Customer Ops Lead — White-Glove Pharma in London employer: Cantourage UK
Contact Detail:
Cantourage UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Ops Lead — White-Glove Pharma in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer operations or pharma. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and problem-solving. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Showcase your passion for the industry! When you get the chance to speak with potential employers, share why you're excited about the medical cannabis sector and how you can contribute to their customer ops function.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Customer Ops Lead — White-Glove Pharma in London
Some tips for your application 🫡
Show Your Passion for Customer Ops: When writing your application, let us see your enthusiasm for customer operations. Share specific examples of how you've improved processes or enhanced customer experiences in your previous roles. We love to see candidates who are genuinely excited about making a difference!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Customer Ops Lead role. Highlight your relevant experience in Operations or Supply Chain, and don’t forget to mention your strong communication and problem-solving skills. We want to know why you’re the perfect fit for us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. Remember, we appreciate straightforward communication, so don’t overcomplicate things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Cantourage UK
✨Know Your Stuff
Make sure you understand the ins and outs of customer operations, especially in the pharma sector. Brush up on your knowledge about medical cannabis and how it impacts B2B and clinical customers. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully tackled challenges in operations or supply chain. Be ready to discuss specific situations where your communication skills made a difference in resolving issues. This will highlight your ability to think on your feet.
✨Collaboration is Key
Since the role involves working with various teams, be prepared to talk about your experience in cross-functional collaboration. Share stories that demonstrate how you've effectively worked with others to achieve common goals, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's vision for the Customer Operations function and how they measure success. This shows that you're genuinely interested in contributing to their goals and helps you gauge if the company is the right fit for you.
