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- Tasks: Lead the Quality function and evolve compliance into a strategic growth enabler.
- Company: Cantourage UK, a pioneering medical cannabis company in a rapidly growing industry.
- Benefits: Up to £120K salary, annual bonus, 36 days leave, private medical insurance, and wellness perks.
- Why this job: Make a real impact in a high-growth environment while ensuring regulatory excellence.
- Qualifications: Experience as a Responsible Person in pharmaceuticals and strong scientific background.
- Other info: Join a dynamic team with a culture of continuous improvement and innovation.
The predicted salary is between 84000 - 120000 £ per year.
Location: Shoreditch, London
Working Structure: Office Based (Thursday we work from home)
Reports to: Executive Director (Co-Founder)
Salary: Up to £120K, plus annual bonus
Who are we?
Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds:
- A regulated tele-health clinic, delivering high-quality patient care
- A licensed pharmaceutical supply operation, powering the wider ecosystem
Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and ambitious growth ahead, we’re now looking for a Head of Quality to lead future-proof our pharmaceutical regulatory framework as we scale into the next phase of growth.
What’s the purpose of the role?
You will assume full leadership of the Quality function and formally act as Responsible Person (RP) for our WDA operation. This is not a maintenance role. It’s about evolving Quality from static compliance into a strategic growth enabler. Reporting to the Executive Director (License Holder), you will safeguard our MHRA and Home Office licenses while designing a proactive, technology-enabled QMS that supports scale, innovation and long-term regulatory credibility. You will operate at the intersection of regulatory authority, operational execution and strategic ambition, ensuring that compliance is not just an afterthought.
What impact will you have?
- Responsible Person & Regulatory Leadership
- Successfully assume the mantle of RP on our WDA license
- Maintain perpetual MHRA and Home Office inspection readiness
- Lead regulatory engagement confidently and authoritatively
- QMS Evolution & Quality by Design
- Conduct a comprehensive QMS gap analysis upon joining
- Transition static compliance processes into proactive, daily quality workflows
- Embed a "Quality by Design" philosophy across new initiatives and system changes
- Drive CAPA programmes and continuous improvement cycles that reduce risk year-on-year
- Strategic Licence & Authorisation Expansion
- Lead risk assessment and stakeholder alignment across new regulatory milestones
- Balance ambition with regulatory prudence in a high-growth environment
- Quality Leadership & Capability Building
- Provide structure, vision and technical upskilling to the Quality function
- Oversee and empower our Quality Assurance Officer
- Build a culture where quality ownership extends beyond the Quality team
- Data-Driven & Technology-Enabled Quality
- Implement data-led monitoring of Quality KPIs and risk indicators
- Leverage systems and automation to enhance compliance oversight
- Ensure compliance is embedded into digital workflows across Pharma and Clinic operations
What will you bring to the table?
- Eligibility to be named as a Responsible Person (RP) on a UK WDA licence, with demonstrable MHRA recognition
- Ideally 2-3 years' experience acting as RP within a pharmaceutical wholesale or distribution environment
- Strong scientific or pharmaceutical background (degree in Pharmacy, Life Sciences or related field highly desirable)
- Deep expertise in Good Distribution Practice (GDP)
- Experience handling Controlled Drugs and unlicensed specials
- Proven ability to lead regulatory inspections and manage regulatory bodies confidently
- Experience building or evolving a QMS in regulated environments
If you have the following, it’ll be a huge bonus:
- Experience within a CBPM (Cannabis-Based Products for Medicinal Use) environment is advantageous, though we are equally open to candidates from broader unlicensed specials settings
- Exposure to preparing and winning applications for new pharmaceutical licenses
- Experience integrating technology or automation into QMS frameworks
- Background working in emerging or novel regulatory markets
Who wouldn’t thrive in this role?
- Someone who sees compliance as a reactive obligation rather than a strategic lever
- Someone uncomfortable holding firm in the face of commercial pressure
- Someone who prefers static processes over continuous improvement
- Someone who struggles to balance regulatory rigour with business growth
What do we offer?
- 36 day annual leave (includes your birthday + all UK public holidays)
- Performance based annual bonus
- Comprehensive private medical insurance
- ClassPass membership (gyms, fitness classes, yoga, massages & more)
- Cycle-to-work scheme
Head of Quality in England employer: Cantourage UK
Contact Detail:
Cantourage UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Head of Quality role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their mission, values, and recent developments in the medical cannabis sector. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your expertise! Be ready to discuss your experience with QMS and regulatory compliance in detail. Use specific examples to demonstrate how you've successfully navigated challenges in the past, especially in high-growth environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to the exciting growth at Cantourage UK.
We think you need these skills to ace Head of Quality in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Quality role. Highlight your experience with regulatory frameworks and quality management systems, as these are key for us. Use specific examples that showcase your leadership skills and how you've driven quality improvements in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about quality in the pharmaceutical industry and how your background makes you the perfect fit for our team. Be sure to mention any relevant experience with MHRA or Home Office regulations.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use metrics and data to demonstrate how you've improved quality processes or led successful inspections. This will help us see the impact you've made in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Cantourage UK
✨Know Your Regulatory Stuff
Make sure you brush up on your knowledge of MHRA and Home Office regulations. Being able to confidently discuss how you would maintain inspection readiness and lead regulatory engagement will show that you're not just familiar with compliance, but that you can also evolve it into a strategic advantage.
✨Showcase Your QMS Experience
Prepare to talk about your experience with Quality Management Systems (QMS). Be ready to share specific examples of how you've conducted gap analyses or transitioned static processes into proactive workflows. This will demonstrate your ability to drive continuous improvement and embed a 'Quality by Design' philosophy.
✨Emphasise Leadership Skills
As the Head of Quality, you'll need to provide structure and vision to your team. Think of examples where you've empowered others or built a culture of quality ownership. Highlighting your leadership style and capability-building experiences will resonate well with the interviewers.
✨Be Data-Driven
Since this role involves implementing data-led monitoring of Quality KPIs, come prepared with insights on how you've used data to enhance compliance oversight in previous roles. Discuss any technology or automation you've integrated into QMS frameworks to show that you're forward-thinking and innovative.