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- Tasks: Support and troubleshoot FX and Rates applications in a fast-paced financial environment.
- Company: Join a leading financial services firm known for innovation and excellence.
- Benefits: Enjoy flexible working options, competitive salary, and professional development opportunities.
- Why this job: Be part of a dynamic team that values creativity and problem-solving in finance.
- Qualifications: 2-3 years in a support role, preferably in financial services; strong communication skills required.
- Other info: Experience with Unix/Linux and FIX API is a plus; eager learners welcome!
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities include 2/3 years in a support environment (preferably broker, investment bank, exchange, clearing house or similar financial services) supporting FX (NDF, SWAP, FWD, FXO), Rates (IRO, UK Gilts, EGBs, Inflation Swaps, IRS). Supporting and troubleshooting FIX API connections/issues. Raw server log interrogation and navigation around directories in a Unix/Linux environment. End-to-end trade flow knowledge, including market data subscription and STP (such as Markitwire/MarkitServ, ICElink, RTNS/Refinitiv, Broadway, and ION). Application deployment and/or network experience is highly desirable. Experience of Client onboarding is desirable.
Skills required include:
- Adapting to new proprietary technologies and financial products.
- Lateral thinking - many queries/issues are ambiguous or unique.
- A keen eye for attention to detail.
- Multi-tasking and prioritization.
- Excellent verbal, written, and in-person communication - ability to understand a business user and translate to IT in technical detail.
- Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams).
- SQL knowledge desirable.
- Understanding of Network principles and protocols.
- Server administration desirable.
- Scripting would be beneficial.
eOperations - Application Support employer: Cantor Fitzgerald Securities
Contact Detail:
Cantor Fitzgerald Securities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eOperations - Application Support
✨Tip Number 1
Familiarise yourself with the specific financial products mentioned in the job description, such as FX and Rates. Understanding these concepts will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of FIX API connections and troubleshooting techniques. Being able to discuss common issues and solutions can set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with Unix/Linux environments if you haven't already. Familiarity with server log interrogation and directory navigation will be crucial for this role.
✨Tip Number 4
Practice your communication skills, especially in translating technical jargon into layman's terms. This is vital for effectively liaising between business users and IT, which is a key part of the job.
We think you need these skills to ace eOperations - Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a support environment, particularly in financial services. Emphasise your knowledge of FX products and any experience with FIX API connections.
Craft a Strong Cover Letter: In your cover letter, explain how your skills align with the job requirements. Mention specific experiences that demonstrate your troubleshooting abilities and familiarity with Unix/Linux environments.
Showcase Technical Skills: Clearly outline your technical skills, especially in SQL, server administration, and scripting. Provide examples of how you've used these skills in previous roles to solve problems or improve processes.
Highlight Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively communicated complex technical information to non-technical stakeholders in your application.
How to prepare for a job interview at Cantor Fitzgerald Securities
✨Showcase Your Technical Skills
Be prepared to discuss your experience with FIX API connections and any troubleshooting you've done in a Unix/Linux environment. Highlight specific examples where you successfully resolved issues or improved processes.
✨Demonstrate End-to-End Trade Flow Knowledge
Make sure you can explain the entire trade flow process, including market data subscription and STP. Use relevant terminology and be ready to discuss how you've applied this knowledge in previous roles.
✨Emphasise Communication Skills
Since the role requires translating business needs into technical details, practice explaining complex concepts in simple terms. Prepare examples of how you've effectively communicated with both technical and non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your lateral thinking and problem-solving abilities. Think of unique or ambiguous situations you've faced in the past and how you approached them, showcasing your attention to detail and multi-tasking skills.
