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- Tasks: Deliver technical presentations and provide support for wastewater products and solutions.
- Company: Join a leading company in the wastewater industry with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative team culture with opportunities for professional development.
- Why this job: Combine your technical skills with sales to make a real impact in the industry.
- Qualifications: Strong technical knowledge and proven sales experience in wastewater solutions.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a technical professional within the wastewater industry who has a proven track record in combining their technical knowledge with sales skills to provide advice and support on a range of our wastewater products and solutions. The successful candidate will work closely with the Sales Administrator to provide technical support when preparing quotations and dealing with customer enquiries.
Responsibilities
- Technical Presentations: Prepare and deliver technical presentations to explain products or services to customers either face to face or virtually.
- Technical Support: Provide technical support to the sales administrator to make sure that solutions are technically accurate, achievable and costed correctly.
- Key account management: Point of contact for service contract customers. Responsible for collation of reports, KPI information and dealing with technical enquiries and customer issues. Coordinate responses to customers bringing information together from the operational staff, planning department and sales team to maintain the highest levels of customer satisfaction. Responsible for the department sales quota for the year to align with the budget numbers.
- Customer Support: Work with customers and engineers to assess equipment needs and ensure the products meet system requirements.
- Sales Support: Collaborate with the sales team to understand customer demands and provide necessary support.
- Product Development: Consult on product development and recommend new and improved products to customers.
- Problem Solving: Help customers solve problems with product usage and ensure customer satisfaction.
- Negotiation: Assist the Sales Team with negotiating contract terms to secure orders, ensuring product standards and delivery.
- Customer Service and Marketing: Assisting the Marketing Manager with sourcing material for social media posts (approx. 3–4 per month). Sending feedback forms to customers after visits and following up on negative responses. Sending monthly summary reports to the Bids and Proposals Manager with feedback data.
- Enquiry Management: Monitoring the sales bucket account and directing emails, as well as gathering initial information for quotes.
- CSM (Service & Maintenance Agreements): Updating and ensuring all information is correct and accurate. Sending new service and maintenance agreements.
Skills and Experience
ESSENTIAL
- Technical Expertise: Strong understanding of the technical aspects of the products being sold, such as potable water booster sets and small domestic wastewater plants.
- Communication Skills: Excellent communication and presentation skills to explain complex technical information clearly.
- Sales Experience: Proven track record in sales, particularly in selling wastewater solutions; an advantage, but experience in potable water boosters and domestic wastewater plants is required.
- Organisational Skills: Ability to cope with a fast changing environment and multiple concurrent tasks.
DESIRABLE
- Salesforce CRM System: Knowledge of Salesforce CRM system and creation of data reports desirable but training can be provided if required.
Sales Technical Lead employer: Cantia Search
Contact Detail:
Cantia Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Technical Lead
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your technical presentations! Whether it's face-to-face or virtual, being able to clearly explain complex information is key. Grab a friend or family member and run through your pitch until it feels second nature.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Technical Lead
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in wastewater solutions. We want to see how your knowledge can help us provide the best support to our customers, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Sales Technical Lead role. Mention specific experiences that align with the responsibilities listed in the job description. This shows us you’re genuinely interested!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cantia Search
✨Know Your Products Inside Out
Make sure you have a solid understanding of the wastewater products and solutions you'll be discussing. Brush up on technical specifications, benefits, and common customer queries. This will help you answer questions confidently and demonstrate your expertise.
✨Practice Your Technical Presentations
Since you'll need to deliver technical presentations, practice is key! Rehearse explaining complex information in simple terms. You could even do a mock presentation with a friend or family member to get comfortable with your delivery.
✨Showcase Your Sales Experience
Be ready to share specific examples from your past sales experiences, especially those related to wastewater solutions. Highlight how you’ve successfully combined technical knowledge with sales skills to solve customer problems and close deals.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might face in this role. Prepare to discuss how you would assess equipment needs or handle technical enquiries. This shows that you're proactive and ready to tackle challenges head-on.