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- Tasks: Lead teams to create amazing visitor experiences and manage estate operations.
- Company: Join the Rare Breeds Centre, a unique place focused on conservation and community.
- Benefits: Enjoy a competitive salary, flexible working hours, and the chance to make a real impact.
- Why this job: Be part of a mission-driven organization that values sustainability and inclusivity.
- Qualifications: Experience in operational management, strong leadership skills, and a commitment to excellence required.
- Other info: Interviews are scheduled for 13 February 2025; apply with your CV and cover letter.
The predicted salary is between 44026 - 61636 £ per year.
Location: Rare Breeds Centre, Canterbury Oast Trust
Working Pattern: Full-time, Monday to Friday (37.5 hours per week) with flexibility to work weekends when required
Salary: £44,026 per annum
Directorate: Commercial Operations
Line Manager: Director of Commercial Operations
Job Summary:
As the Head of Visitor Services and Estates, you will lead and develop teams to deliver outstanding estate operations and exceptional visitor experiences. Your role will focus on operational excellence and strategic development, continuously improving our services across the Estates and Rare Breeds Centre.
Key Responsibilities:
- Leadership: Manage Estates and RBC Teams, fostering excellence and continuous improvement.
- Visitor Operations: Ensure a welcoming, safe customer experience and plan annual events.
- Estate Management: Oversee effective hard and soft facilities maintenance and upkeep of the estate, ensuring compliance with regulations.
- Financial Management: Manage budgets, approve expenditures, and maximize income from retail and catering.
- Health & Safety: Maintain a safe environment, oversee animal welfare and vehicle fleet maintenance.
Skills And Experience:
- Experience in operational management within leisure, hospitality, or heritage sectors.
- Strong leadership and people management skills.
- Excellent financial management and budgeting skills.
- Commitment to sustainability and inclusivity.
- Clean driving licence and ability to work ad hoc weekends.
How to Apply:
Please submit your application, CV along with cover letter (MAX 2 sides of A4) evidencing your experience and send it to .
Interviews scheduled for 13 February 2025.
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Head of Visitor Services and Estates employer: Canterbury Oast Trust
Contact Detail:
Canterbury Oast Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Visitor Services and Estates
✨Tip Number 1
Familiarize yourself with the Rare Breeds Centre and its mission. Understanding their commitment to sustainability and inclusivity will help you align your leadership style with their values during the interview.
✨Tip Number 2
Prepare specific examples from your past experience in operational management, especially in leisure or hospitality sectors. Highlight how you have successfully led teams and improved visitor experiences.
✨Tip Number 3
Research current trends in estate management and visitor services. Being knowledgeable about best practices and innovations in these areas will demonstrate your commitment to operational excellence.
✨Tip Number 4
Be ready to discuss your financial management skills. Prepare to explain how you've managed budgets and maximized income in previous roles, as this is a key responsibility for the position.
We think you need these skills to ace Head of Visitor Services and Estates
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Visitor Services and Estates. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Craft a Compelling Cover Letter: Your cover letter should highlight your relevant experience in operational management, leadership, and financial management. Use specific examples to demonstrate how your background aligns with the role's requirements.
Tailor Your CV: Ensure your CV reflects your experience in the leisure, hospitality, or heritage sectors. Emphasize your leadership roles and any achievements related to visitor services and estate management.
Proofread Your Application: Before submitting, carefully proofread your cover letter and CV for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Canterbury Oast Trust
✨Showcase Your Leadership Skills
As the role emphasizes leadership, be prepared to discuss your previous experiences managing teams. Highlight specific examples where you fostered excellence and continuous improvement in your past roles.
✨Demonstrate Financial Acumen
Since financial management is a key responsibility, come ready to talk about your experience with budgeting and maximizing income. Share concrete examples of how you've successfully managed budgets in previous positions.
✨Emphasize Visitor Experience
The job focuses on delivering exceptional visitor experiences. Be sure to discuss any relevant experience you have in enhancing customer service and planning events that create memorable experiences for visitors.
✨Commitment to Sustainability and Inclusivity
Given the importance of sustainability and inclusivity in this role, prepare to share your thoughts and experiences related to these values. Discuss how you've implemented sustainable practices in your previous work environments.
