At a Glance
- Tasks: Support clinical staff by handling routine admin and clinical tasks for better patient care.
- Company: Canterbury Medical Practice, dedicated to high-quality patient care and continuous improvement.
- Benefits: Ongoing education, professional development, and a supportive team environment.
- Other info: Join a motivated team with opportunities for growth and learning.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Health & Social Care qualification and good communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
The General Practice Assistant (GPA) will support the clinical staff with the smooth running of clinics by performing routine administration and clinical tasks, freeing up their time for better patient care and continuity. A sound professional working relationship will be required with all the staff working within the Practice and the PCN. The role requires high levels of organisation and excellent interpersonal skills.
Main duties of the job
The successful candidate will be proactive, have excellent organisational skills and be able to prioritise their own and others' workloads to enable them to work under pressure and meet deadlines effectively. Effective communication skills and teamwork are crucial in a multidisciplinary environment, helping ensure the quality and consistency of the services the practice provides. The post requires a pleasant and approachable manner with the ability to exercise tact and discretion as well as being able to use initiative.
The Practice will support continuing education and professional development in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice.
About us
Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000+ patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.
- Provide high quality clinical care
- Act with integrity and complete confidentiality
- Be courteous, approachable, friendly and accommodating
- Ensure we provide safe and effective services and environments
- Put patient care at the centre of what we do
- Maintain a motivated and skilled workforce
- Use feedback, monitoring and auditing to continuously improve our services
- Treat all patients and staff with dignity, respect and honesty
Job responsibilities
The following are the core responsibilities of the GP Assistant. There may be on occasion a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The role will require an undertaking and participation of supporting the clinical team. Although not an exhaustive list, the GPA duties will include:
- Performing venepuncture in accordance with practice protocols
- Obtaining patient consent for the collection of a blood sample
- Maintaining accurate patient records on EMIS
- Ensuring samples are correctly labelled, packaged, stored and sent to the laboratory in a timely manner
- Taking blood pressures, urine analysis in accordance with practice protocols
- Support with the NHS health checks
- Ensuring medication reviews are arranged as per practice protocols
- Deal with all prescription related enquiries in a timely manner. Record and report adverse effects accurately and appropriately. Reviewing discharge summaries and other documents with medication changes and transferring to patient medical records
- Ensure accurate coding of data on EMIS
- Extracting all information from clinical letters that need coding and adding to notes
- Sorting all clinical post and prioritising for the GP in terms of actions. Signposting post to others such as ACP, nurse etc.
- Supporting clinicians with medical reports
- Liaising with outside agencies i.e. district nurses
- To keep up to date with the practice policies and procedures
- Any other duties commensurate with the role
Person Specification
Qualifications
Health & Social Care Qualification
Experience
- Broad knowledge of General Practice
- Good interpersonal and communication skills
- Display good initiative and judgement consummate to the role
- Highly organised and excellent attention to detail
- Time management and ability to prioritise workload
- Flexible, ability to step in to support other team members when required
- Polite and confident
- Enthusiastic and motivated
- Adaptable and a good team player
- Ability to work under pressure and meet deadlines
- Experience working in a primary care setting
- Understanding and knowledge of healthcare provision in GP practices, QOF, PCN and enhanced services
- Good clinical system IT knowledge of EMIS
Other requirements
- Ability to travel between CMP sites
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
General Practice Assistant (GPA) in Canterbury employer: Canterbury Medical Practice
Canterbury Medical Practice is an exceptional employer that prioritises the professional growth of its staff while delivering high-quality clinical care to over 24,000 patients. With a strong commitment to continuing education and a collaborative work culture, employees benefit from in-house training and opportunities for advancement, all within a supportive and dynamic healthcare environment. The practice fosters a holistic approach to patient care, ensuring that every team member plays a vital role in enhancing the quality of services provided.
Contact Details:
Canterbury Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Practice Assistant (GPA) in Canterbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Canterbury Medical Practice on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by practising common questions related to teamwork and patient care. We want to show that we can handle pressure and prioritise tasks effectively, just like they need in the GPA role.
✨Tip Number 3
Show off our organisational skills! Bring examples of how we've managed workloads or improved processes in previous roles. This will demonstrate that we’re proactive and ready to support the clinical team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Canterbury Medical Practice team.
We think you need these skills to ace General Practice Assistant (GPA) in Canterbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the GPA role. Highlight your relevant experience in healthcare and any specific skills that match the job description, like your organisational abilities and teamwork skills.
Showcase Your Interpersonal Skills:Since this role requires excellent communication and a friendly approach, don’t shy away from sharing examples of how you've successfully worked with others in a team. We want to see your personality shine through!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Canterbury Medical Practice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a General Practice Assistant. Familiarise yourself with tasks like venepuncture, patient record management, and medication reviews. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Interpersonal Skills
Since this role requires excellent communication and teamwork, be prepared to share examples of how you've successfully worked in a team or handled difficult conversations. Think of specific situations where your approach made a positive impact on patient care or team dynamics.
✨Demonstrate Your Organisational Skills
The GPA role demands high levels of organisation and the ability to prioritise tasks. During the interview, discuss how you manage your workload effectively, especially under pressure. You could mention tools or methods you use to stay organised and ensure deadlines are met.
✨Emphasise Your Commitment to Continuous Learning
Canterbury Medical Practice values ongoing education and professional development. Be ready to talk about any relevant courses or training you've completed, and express your enthusiasm for further learning opportunities. This shows that you're not just looking for a job, but are genuinely interested in growing within the practice.
