At a Glance
- Tasks: Identify and resolve damp and mould issues in housing, ensuring tenant safety and compliance.
- Company: Join a supportive team dedicated to creating safe, healthy homes for our community.
- Benefits: Competitive salary, flexible working, generous leave, and employee perks.
- Other info: Enjoy opportunities for training and career growth in a dynamic environment.
- Why this job: Make a real difference in people's lives while developing your skills in a vital role.
- Qualifications: Experience in building maintenance and strong communication skills required.
The predicted salary is between 33622 - 36996 £ per year.
In this role, you will visit our tenants to identify potential issues relating to damp and mould and raise the necessary works to rectify it for them.
Key Responsibilities
- Ensure compliance with Awaab's Law, including emergency repairs within 24 hours, formal response to tenant complaints within 14 days, and repairs initiated within 7 days of assessment.
- Conduct Housing Health and Safety Rating System (HHSRS) surveys and recommend remedial actions.
- Liaise with tenants, contractors, and internal teams to deliver timely and effective solutions.
- Promote awareness and provide guidance to residents on managing damp and mould.
Working Pattern
Monday to Friday, 37 hours per week. Flexible, hybrid working arrangements.
Experience and Qualifications
- Experience in building maintenance and repair, particularly within residential or social housing environments.
- Strong knowledge of damp and mould diagnostics and remediation.
- Ability to identify root causes of damp and mould, including structural defects, plumbing issues, poor ventilation, and condensation.
- Strong communication skills, able to offer advice and explain technical issues clearly to residents and colleagues.
- Able to write reports and update case records accurately.
Pre-employment Checks
Due to the nature of this role, the successful applicant will be required to undertake a basic DBS check as part of their pre-employment clearances.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
About the Role
Our Damp and Mould Officers lead on the identification, investigation, and resolution of damp and mould issues across our housing stock. This vital role supports our commitment to safe, healthy homes and aligns with the introduction of Awaab's Law, which enforces strict legal timeframes for addressing hazardous housing conditions.
Salary and Benefits
- Salary: £33,622.29 – £36,996.47.
- Cost of living pay award negotiated annually as a salary increase.
- Flexible, hybrid working – we understand the importance of a good work‑life balance.
- Generous annual leave entitlement: 23 days annual leave, increasing with service, plus bank holidays, and 3 additional days usually used over the Christmas period when the main offices are closed.
- Option to buy more annual leave.
- We do not work on bank holidays.
- Local government pension scheme.
- Opportunities for training and development, and coverage of Professional Body Membership fees where essential to the role.
- Employee perks, including multiple retailer and lifestyle discounts.
- Free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme.
- Support for health: free counselling, advice and webinars through the employee assistance programme, and contributions to the cost of flu jabs.
Damp and Mould Officer in Canterbury employer: Canterbury City Council
As a Damp and Mould Officer, you will join a forward-thinking organisation dedicated to ensuring safe and healthy homes for our tenants. With a strong commitment to employee well-being, we offer flexible hybrid working arrangements, generous annual leave, and opportunities for professional development, all within a supportive work culture that values your contributions. Located in Canterbury, you will benefit from local perks such as free Park and Ride access and a cycle to work scheme, making this an excellent place to grow your career while making a meaningful impact in the community.
