Corporate Case Services Officer (Finance) in Canterbury

The Corporate Case Services team are looking for a new Full Time Corporate Case Services Officer (Finance) to join them at Canterbury City Council for a 12 month fixed term contract.

If you have a proven record of working with figures, have attention to detail and prioritise customer service then this is an exciting opportunity for you to be an integral part of our finance support service.

What’s in it for you?

• Salary of £30,105.50 per annum
• Flexible, hybrid working – we understand the importance of a good work‑life balance.
• Local government pension scheme
• Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time.
• An easier commute: free use of Canterbury’s Park and Ride, flexi bus tickets, reduced train season tickets and a cycle to work scheme.
• Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme.
• As you will be part of Corporate Case Services this will lead to other opportunities for you to support with and understand other roles in the Council which will develop your future career.

About this Corporate Case Services Officer (Finance) job opportunity in Canterbury:

You will be part of a team of customer focused officers who provide efficient and effective support services across the Council for both internal and external customers.

Here’s what you’ll get up to:

• You will be part of a Corporate Case Services finance team delivering customer facing services for internal and external customers.
• You will be processing financial transactions supporting our debtors function ensuring that we are charging the councils wide range of customers correctly and allocating monies to accounts.
• More details are in the Job Family Addendum under the Finance section to understand the day to day activities that you will be supporting with. The Job Family for case/Corporate Case Officers at level 2 details the expectations of team members who join our team.

Our Corporate Case Services’ working pattern:

• Full time position (37 hours a week) Monday to Friday excluding Bank Holidays.
• We offer generous annual leave entitlement of 23 days annual leave, plus Bank Holidays (pro rata) and 3 given days over the Christmas holiday period when our main offices are closed.
• Hybrid role working from home and in the office.
• Core business hours 8:30-5:00.

About you, the ideal Corporate Case Services Officer (Finance) for the job:

Your knowledge:

• Knowledge of Microsoft 365 (Excel).

Your experience:

• Previous experience working within financial services processing transactions in a Debtors role.
• Providing excellent customer services.

Your skills:

• Excellent with figures.
• Great attention to detail.
• Organisational skills.

Your qualifications:

• Good stand of English and Maths at GCSE grade 4 or above.

So, if this job opportunity in Canterbury, Kent looks right for you please apply today! Simply click the “Apply Online” button and create your account to begin your application form.

For an informal chat to find out more about the role or what it’s like to work for Canterbury City Councils Corporate Case team, please contact Kirstie Willerton on 01227 910783 or email kirstie.willerton@canterbury.gov.uk.

Interviews are planned to take place on the 02 April 2026.

Equality, Diversity & Inclusion at Canterbury City Council.

We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

Our diversity strengthens our ability to serve the diverse communities we support through our work.

To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.