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- Tasks: Support students facing challenges like harassment and discrimination, focusing on racial issues.
- Company: Join Canterbury Christ Church University, dedicated to student wellbeing and inclusion.
- Benefits: Enjoy competitive pay, holiday accrual, free parking, and a supportive work environment.
- Why this job: Make a real impact by helping underrepresented students thrive in their studies.
- Qualifications: Experience in case management and understanding of marginalised student needs is essential.
- Other info: Lived experience of minoritised ethnicity is highly valued for this role.
The predicted salary is between 32751 - 46000 £ per year.
Support and Inclusion Case Worker Racial Harassment
Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.
We are seeking a compassionate, skilled and socially aware Support & Inclusion Case Worker (Specialist Harassment Adviser) to join our Student Support and Wellbeing team. This is a key role providing dedicated welfare support to students facing complex personal, wellbeing and inclusion-related challenges. We are particularly keen to hear from candidates from a global majority background.
You will manage a caseload of students, many from marginalised or underrepresented backgrounds, offering expert advice, action planning, and wellbeing interventions. You will act as a named adviser for students disclosing incidents of harassment, including a specific focus on racial harassment and discrimination.
This role plays a vital part in ensuring that all students — regardless of background — can thrive, feel heard, and receive the support they need to succeed in their studies.
As our Specialist Support and Inclusion Caseworker, you will:
Offer tailored, one-to-one support to students experiencing barriers to their learning including homelessness, financial challenges, caring responsibilities, harassment, discrimination — with a focus on racial harassment.
Liaise with internal services and external partners to ensure coordinated and student-centred support.
Develop and deliver proactive wellbeing initiatives and drop-in sessions.
Contribute to a wider institutional approach to inclusion, equity, and support for all students.
Maintain accurate, professional records and engage in reflective practice to support wellbeing — yours and others’.
What You Will Bring
We’re looking for someone who:
Has experience supporting individuals with complex wellbeing or inclusion needs and case management.
Is confident in assessing and managing risk.
Brings a nuanced understanding of the student experience and barriers faced by marginalised groups.
Has lived experience of minoritised ethnicity and is committed to using this perspective to support others.
Thrives in a collaborative, student-focused environment and can adapt to evolving challenges with empathy and professionalism.
Additional Information
Your lived experience, insights, and understanding will be invaluable in providing culturally competent support to our diverse student community, particularly those who identify with experiences of racialisation, exclusion or discrimination.
How to apply
Start date for applications: 10th of July 2025
Closing date for applications: 27th of July 2025
Interviews are to be held: 6th of August (TBC)
If you require further information regarding the post please feel free to contact Georgina Hamilton-Hopkins, georgina.hamilton-hopkins@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ05612.
Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.
Reference: REQ05612
Posted on: 2025-07-10 15:17:54
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General & Other – Administration – Healthcare & Nursing – Canterbury, Kent
Up to £12.82 per hour + Plus Holiday Accrual and Free Parking
Up to £28808 per annum + Annual leave increasing up to 30 days
Up to £12.82 per hour + Plus Holiday Accrual and Free Parking
Starting Salary £32,751 per annum dependent on experience
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Support and Inclusion Case Worker Racial Harassment employer: CANTERBURY CHRIST CHURCH UNIVERSITY
Contact Detail:
CANTERBURY CHRIST CHURCH UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Inclusion Case Worker Racial Harassment
✨Tip Number 1
Familiarise yourself with the specific challenges faced by students from marginalised backgrounds. Understanding their experiences will help you connect better during interviews and demonstrate your commitment to inclusion.
✨Tip Number 2
Network with professionals in the field of student support and wellbeing. Attend relevant workshops or seminars to gain insights and make connections that could be beneficial when applying for this role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals facing complex challenges. This will showcase your practical experience and ability to handle sensitive situations effectively.
✨Tip Number 4
Research Canterbury Christ Church University's approach to inclusion and diversity. Being knowledgeable about their initiatives will allow you to align your values with theirs, making a strong case for your fit within the team.
We think you need these skills to ace Support and Inclusion Case Worker Racial Harassment
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter should detail your relevant experience and demonstrate your understanding of the role. Highlight your skills in supporting individuals with complex wellbeing needs, and share any personal insights that relate to racial harassment and inclusion.
Tailor Your CV: Ensure your CV is tailored to the job description. Emphasise your experience in case management, your ability to assess and manage risk, and any relevant qualifications or training that align with the role of Support and Inclusion Case Worker.
Showcase Relevant Experience: In both your cover letter and CV, provide specific examples of your past work with marginalised groups. Discuss any initiatives you have led or contributed to that promote inclusion and support for students facing barriers.
Proofread and Edit: Before submitting your application, carefully proofread both your cover letter and CV. Check for spelling and grammatical errors, and ensure that your documents are clear, concise, and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at CANTERBURY CHRIST CHURCH UNIVERSITY
✨Craft a Compelling Cover Letter
Make sure your cover letter highlights your relevant experience and passion for supporting students facing racial harassment. Tailor it to reflect your understanding of the role and how your background aligns with the needs of the position.
✨Showcase Your Empathy and Understanding
During the interview, be prepared to discuss your lived experiences and how they inform your approach to supporting marginalised groups. Demonstrating empathy and a nuanced understanding of the student experience will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex situations involving students facing various challenges. Think of examples from your past experiences where you successfully managed similar cases, focusing on your problem-solving skills and compassion.
✨Research the Institution's Values
Familiarise yourself with Canterbury Christ Church University's commitment to inclusion and support for all students. Being able to articulate how your values align with theirs will demonstrate your genuine interest in the role and the institution.
