The post leads the night Security Services team, managing about 12 in-house officers across the university estate. The manager on duty works independently, assesses risk and escalates incidents, taking a soft-security approach built on trust. It is a four-on, four-off rota of 12-hour night shifts, 37 hours a week, in a service that runs year-round. SIA CCTV and door supervision licences are needed, and a covering letter must accompany the CV.
What the job involves
- Lead and support the night security team, setting clear direction and standards
- Act as manager on duty overnight, working independently
- Assess risks, make informed decisions and respond to incidents
- Escalate matters to the on-call Senior Manager when needed
- Oversee security operations across the university estate, including academic buildings and student accommodation
- Set clear expectations for professional conduct, boundaries and service delivery
- Ensure a professional, effective and responsive service with excellent customer service
- Lead by example in treating everyone with dignity, fairness and respect
- Handle challenging situations, including those involving student mental health
- Respond appropriately to concerns about harassment or misconduct
What’s required
Registration & licences
- SIA licence in Public Space Surveillance (CCTV)
- SIA licence in Door Supervision (DS)
Experience
- Demonstrable experience of managing a security team
Skills & knowledge
- Ability to lead, motivate and support colleagues
- Strong decision-making and risk-assessment skills
- Ability to manage incidents calmly and recognise when to escape
- Excellent communication and interpersonal skills
- Ability to manage confidential information and adapt to changing priorities in a 24-hour operation
Checks & eligibility
- Successful DBS and pre-employment checks
- Clean manual driving licence
Other
- Commitment to safety, dignity, respect and inclusion, with confidence to challenge inappropriate behaviour
- Comfortable working independently and making decisions overnight
- Able to live within reasonable commuting distance and attend punctually across the shift pattern
Nice to have
- Experience in higher education
What’s offered
- Membership of the Local Government Pension Scheme, a defined-benefit scheme
- 2.5% shift allowance
- £900 emergency attendance allowance
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Security Shift Manager (Nights) employer: Canterbury Christ Church University
Canterbury Christ Church University is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for a Product Analyst to thrive. With a commitment to employee growth and development, the university offers flexible working arrangements and opportunities to engage in meaningful projects that enhance the student and staff experience. Join us in our mission to create a socially and environmentally conscious community where your contributions are valued and recognised.
Contact Details:
Canterbury Christ Church University Recruitment Team
