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- Tasks: Lead a team to enhance student support and manage course administration.
- Company: Join Canterbury Christ Church University, committed to student success and inclusivity.
- Benefits: Enjoy flexible working options, including hybrid work from home and campus.
- Why this job: Make a real impact in a vibrant, student-centred community while driving continuous improvement.
- Qualifications: Degree-qualified or equivalent experience in higher education administration is essential.
- Other info: We value fresh perspectives and are dedicated to building an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Applications made without providing a cover letter will not be accepted.
Are you passionate about enhancing student support and academic delivery? Lead a dynamic team at the heart of course management operations and help shape the future of student success. Join our Course Management team and play a key role in shaping a bold new vision for student support. Your leadership will make a real impact in a vibrant, student-centred community.
As Course Manager, you will lead a high-performing team to deliver exceptional course administration and student support. From resolving complex student cases to coordinating key services like attendance, safeguarding, and communications, you will ensure smooth delivery across a range of courses. Acting as a key link between academic teams and commercial partners, you will drive service improvements, support new course development, and shape policy and processes. You will also oversee specialist areas including apprenticeships, research students, short courses, and partnership courses like the Police Education Consortium.
As a Course Manager, you will lead a dedicated team responsible for the effective delivery of administrative support across a diverse portfolio of academic courses and partnership provision. To excel in this role, you will be an experienced manager with a strong background in student services or academic administration. You will be solutions-focused, highly organised, and passionate about driving continuous improvement while delivering excellent customer service to both staff and students.
You will be degree-qualified or hold equivalent professional experience, with substantial expertise in higher education administration and student records systems. Demonstrable leadership and line management skills, alongside a solid understanding of policy and compliance within the Higher Education sector, are essential. You will be comfortable working strategically and operationally, with strong communication abilities, digital literacy, and a proven capacity to manage change effectively.
We are committed to supporting flexible methods of working wherever possible. We work in a hybrid way that ensures we are flexible to both business and individual needs and remain connected to each other and our campuses. In practice, this means a mix of days working in Canterbury alongside the flexible choice of working from home if that suits you. Occasionally, you may attend one of our other campuses.
Start date for applications: 25th June 2025
Closing date for applications: 9th July 2025
Interviews are to be held: 18th July 2025
If you require further information regarding the post please feel free to contact Sylwia Jedrzejak via email: sylwia.jedrzejak@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ05599.
Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.
Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.
Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.
Please ensure you include contact details of two employment referees in your application, one of which must be your current/most recent line manager. Applications must be made online via the University website; details sent directly via email cannot be considered. Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.
Reference: REQ05599
Course Manager employer: CANTERBURY CHRIST CHURCH UNIVERSITY
Contact Detail:
CANTERBURY CHRIST CHURCH UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course Manager
✨Tip Number 1
Familiarise yourself with the latest trends in student support and academic delivery. Understanding current challenges and innovations in higher education will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the field of course management. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams or improved processes in previous roles. Being able to share concrete achievements will showcase your leadership skills and solutions-focused mindset.
✨Tip Number 4
Research Canterbury Christ Church University’s values and mission. Tailoring your approach to align with their commitment to inclusivity and sustainability will show that you are a good cultural fit for the organisation.
We think you need these skills to ace Course Manager
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is crucial for this application. Make sure to detail your relevant experience, particularly in student services and academic administration. Highlight your leadership skills and how they align with the role of Course Manager.
Tailor Your CV: Ensure your CV is tailored to the Course Manager position. Emphasise your experience in managing teams, delivering exceptional student support, and any specific achievements in higher education administration.
Include Referees: Don't forget to include contact details for two employment referees, one of whom must be your current or most recent line manager. This is essential for your application to be considered.
Follow Application Instructions: Make sure to submit your application online via the university's website. Double-check that you have included all required documents, as applications without a cover letter will not be accepted.
How to prepare for a job interview at CANTERBURY CHRIST CHURCH UNIVERSITY
✨Craft a Compelling Cover Letter
Make sure your cover letter is tailored to the Course Manager role. Highlight your relevant experience in student services and academic administration, and explain how your leadership skills can contribute to enhancing student support.
✨Demonstrate Your Leadership Experience
Be prepared to discuss specific examples of how you've successfully led teams in the past. Focus on your ability to drive service improvements and manage change effectively, as these are key aspects of the role.
✨Showcase Your Problem-Solving Skills
Expect questions about resolving complex student cases. Prepare to share instances where you identified issues and implemented solutions that improved student experiences or administrative processes.
✨Understand the Higher Education Landscape
Familiarise yourself with current policies and compliance issues within the higher education sector. Being knowledgeable about these topics will demonstrate your commitment to the role and your ability to navigate the complexities of academic administration.
