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For Companies At a Glance
- Tasks: Coordinate casework and support meetings to enhance student governance.
- Company: Canterbury Christ Church University, committed to inclusivity and sustainability.
- Benefits: Flexible working options and a supportive team environment.
- Other info: Join a newly established team with opportunities for process improvement.
- Why this job: Make a real impact on student experiences while developing your administrative skills.
- Qualifications: Strong admin experience, excellent communication, and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Fixed Term – 12 Months
Applications must include a covering letter detailing your experience alongside a CV. Applications made without a cover letter will not be accepted.
Background
The Student Governance Team, within the Academic Registry, enhances the student experience and supports continuous improvement across the University by maintaining clear and transparent policies across key student‑facing processes, including Student Complaints, Academic Appeals, Student Conduct, Academic Misconduct and Fitness to Practice. The Team conducts thorough and objective investigations to support fair, evidence‑based decision‑making and resolution. The Case Coordination Team is responsible for coordinating Academic Misconduct and Fitness to Practice, liaising with staff across the University and ensuring adherence to published service level agreements. The team also provides administrative support to the Case Handling and Investigations Teams, including arranging and supporting meetings and noting.
The Role
We are seeking an individual to join the Case Coordination Team as a Case Coordinator and Administrator. This role supports the University in meeting its regulatory responsibilities, upholding the highest standards of conduct, integrity and accountability.
Responsibilities & Qualifications
- High‑standard administrative work ensuring the smooth and timely completion of tasks.
- Strong communication skills and professional stakeholder liaison, maintaining confidentiality and discretion.
- Excellent organisational and time‑management skills with strong attention to detail.
- Ability to make sound decisions and recognise when to escalade.
- Full training provided on University processes and systems.
How Will You Work?
The post holder is expected to work at least two days per week on campus, with those days determined by confirmed team working days. These days may change based on scheduled meetings that the post holder may need to support in person. We are committed to flexible working where possible.
How to Apply
- Start date for applications: 1st of May 2026
- Closing date for applications: 11th of May 2026
- Interviews will take place on 20th May 2026
- Required: Cover letter and CV
Contact: Ben Marshall, Case Coordinator Team Leader, b.marshall387@canterbury.ac.uk (reference REQ06066). Strictly no agencies. Canterbury Christ Church University reserves the right to bring the closing date forward if a high volume of applications is received.
Employment Visa Clarification: This position does not fulfil UK Government Points Based System requirements for sponsorship under the Skilled Worker Route.
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Case Coordinator and Administrator employer: CANTERBURY CHRIST CHURCH UNIVERSITY
Contact Detail:
CANTERBURY CHRIST CHURCH UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Coordinator and Administrator
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Student Governance Team and their role in enhancing the student experience. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to case coordination and administration. Think about your past experiences and how they relate to the skills they're looking for, like organisation and communication.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your ability to handle confidential information and make sound decisions. Use examples from your previous roles to demonstrate how you've successfully navigated similar situations.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Case Coordinator and Administrator
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to detail your experience and how it aligns with the role of Case Coordinator and Administrator. We want to see your personality and passion, so don’t hold back!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to highlight your relevant skills and experiences that match the job description. We’re looking for strong communication and organisational skills, so make those stand out!
Follow the Application Instructions: Make sure you follow all the application instructions carefully. Remember, we won’t consider applications without a cover letter, so double-check that you’ve included everything we need!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at CANTERBURY CHRIST CHURCH UNIVERSITY
✨Nail Your Cover Letter
Make sure your cover letter is tailored to the Case Coordinator and Administrator role. Highlight your administrative experience, especially in supporting meetings or committees, and demonstrate how your skills align with the responsibilities outlined in the job description.
✨Research the University
Familiarise yourself with Canterbury Christ Church University’s values and mission. Understanding their commitment to student governance and sustainable practices will help you articulate how you can contribute to their goals during the interview.
✨Showcase Your Communication Skills
Prepare examples that demonstrate your strong communication abilities. Be ready to discuss how you've effectively liaised with stakeholders in previous roles, ensuring confidentiality and professionalism, which are crucial for this position.
✨Demonstrate Organisational Skills
Think of specific instances where your organisation and time management skills shone through. Be prepared to explain how you prioritised tasks and made sound decisions, especially in high-pressure situations, as this will be key in the role.