Admissions Officer in Canterbury

The Admissions Team sits within the Department of Marketing, Admissions, Recruitment and Communications (MARC). The Admissions Team delivers a high-quality service to prospective students, applicants, academic colleagues and external stakeholders. We are seeking to appoint an Admissions Officer to join our Partnerships Admissions Team. This is an exciting opportunity to play a key role in supporting applicants throughout their journey from application through to enrolment.

Responsibilities

• Operate fair, transparent and responsive admissions and selection processes that support an excellent applicant experience.
• Manage admissions activity to support the University’s recruitment objectives and student number targets.
• Ensure compliance with institutional policies, regulatory requirements and sector best practice.
• Provide professional advice and guidance on admissions procedures, qualifications, entry requirements and applicant eligibility.
• Collaborate with internal and external stakeholders to deliver robust, efficient and applicant-focused admissions services.
• Assess, process and quality-assure applications in accordance with university regulations, admissions policies and external regulatory requirements.
• Provide advice and guidance to applicants, academic departments and external stakeholders on admissions procedures and documentation.
• Maintain accurate applicant records, manage application queries and complex cases, undertake compliance and eligibility checks, and ensure admissions decisions are processed efficiently and accurately.
• Work closely with colleagues across Admissions, Student Records, Compliance, Student Systems, Academic Schools and Recruitment teams to support a seamless applicant experience.
• Contribute to wider admissions and recruitment activities, including Open Days, Applicant Visit Days, Confirmation, Clearing and enrolment-related events.

Qualifications

• Experience working within an administrative, customer-service or admissions environment.
• Excellent organisational skills, strong attention to detail and ability to manage competing priorities effectively.
• Excellent communication and interpersonal skills, confident in providing advice and guidance to a wide range of stakeholders.
• Ability to interpret and apply policies and procedures, work with complex information and maintain high standards of accuracy and confidentiality.
• Proactive team player, capable of working independently when required and committed to delivering an excellent applicant experience.
• Experience working within Higher Education, admissions, student administration or a regulated environment would be advantageous, although not essential.

Most importantly, you will be enthusiastic about supporting prospective students and contributing to the University’s success through the delivery of a professional, efficient and compliant admissions service.

Equal Opportunity Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.