Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and troubleshoot tech products on-site while travelling across the UK and Ireland.
- Company: Join a dynamic team at a leading tech company in Ascot.
- Benefits: Enjoy a competitive salary, company van, and travel expenses covered.
- Why this job: Be hands-on with technology and make a real difference for customers.
- Qualifications: Experience in hardware service and installation, plus a clean driving licence.
- Other info: Great opportunity for career growth and teamwork in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Field Installation Technician
Cantello Tayler Recruitment is currently recruiting for a Field Installation Technician for our client based in Ascot, Berkshire. Competitive salary and benefits.
Must be a car/van driver with a clean license. Daily travel throughout the UK and Ireland with some overnight stays required. Company van and expenses provided.
Responsibilities
- To provide on-site customer technical expertise, efficient installation, troubleshooting and repair and supporting products in compliance with company standards, policies and procedures.
- Accurately and thoroughly document all findings, corrective actions, taken time, expenses and components used.
- To complete assigned projects and service requirements throughout the UK.
- Work with the Customer Enrichment Manager to complete assigned projects and services.
- Maintain excellent current up to date knowledge about products, level of Maintenance Reports and Technical Information Notices relating to products.
- Complete the monthly QA Reports.
- Complete the PAT testing for the business, if trained and qualified.
- Maintain the courtesy loan pool stock, ensuring products are ready for use.
- Assist and back up the Technical Support Executive or Engineers when required in the Ascot office (holidays, business cover etc.).
- To liaise with colleagues if needed to enable thorough troubleshooting.
- Support the Company with pre-staging of demonstration equipment for trade shows/events and to dismantle and remove equipment, when required.
- Contribute to ideas and topics as part of the Team, working proactively with the team to achieve objectives and goals.
- Maintain a \”wish list\” of ideas to improve hardware or servicing needs and present/communicate them with the Team.
- Ensure responsible handling of internal and customer data in line with GDPR and best practices.
- To perform always in line with the Company\’s competencies/values, policies and procedures.
- To undertake any other duties reasonable to the job level as deemed appropriate by the Company.
Required skills, knowledge and experience
- Must have previous experience within a hardware service and installation role.
- Technical skills – hardware experience of monitors and PCs, working knowledge of Windows operating systems would be desirable.
- A keen interest in problem solving and technology. Hands on experience with CRM software (MS Dynamics CRM in use).
- Must hold a clean valid driving license.
- Demonstrates exceptional attention to detail, with strong numeracy skills and a high level of accuracy.
- Performs well under pressure, consistently making sound judgements and meeting deadlines.
- Logical and well-organised, yet adaptable when needed; effectively manages multiple tasks and plans the day to meet objectives, KPIs, and both customer and management expectations.
- Confident in building strong internal and external relationships, particularly in face-to-face settings. Possesses excellent communication skills.
- Demonstrates a \”customer\” first approach and is proactive and professional in resolving any challenge that they are faced with.
- Understanding of GDPR and best practice for customer data management.
How to apply
If this Field Installation Engineer role is of interest to you, please click apply now or contact Marie Spratley in our Egham office
#J-18808-Ljbffr
Field Installation Technician employer: Cantello Tayler Recruitment
Contact Detail:
Cantello Tayler Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Technician
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially those related to hardware installation. This will help us show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves technical expertise, we recommend going through common issues you might face with monitors and PCs. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or specific projects shows that you're engaged and eager to be part of the team. Plus, it gives us a chance to see how well you fit into our culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows us that you’re professional and truly interested in the position.
We think you need these skills to ace Field Installation Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Installation Technician role. Highlight your previous experience in hardware service and installation, and don’t forget to mention any technical skills you have with monitors, PCs, or Windows operating systems.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can demonstrate a keen interest in problem-solving and technology, so let that shine through!
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application is free from typos and errors. Show us that you can document findings accurately and thoroughly, just like you would on the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cantello Tayler Recruitment
✨Know Your Tech
Brush up on your technical skills related to hardware, especially monitors and PCs. Be ready to discuss your hands-on experience with Windows operating systems and any CRM software you've used, like MS Dynamics CRM. This will show that you’re not just a people person but also technically savvy.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think of specific instances where you identified a problem, implemented a solution, and documented your findings. This aligns perfectly with the role's focus on troubleshooting and repair.
✨Demonstrate Customer Focus
Since the job requires a 'customer first' approach, be ready to share experiences where you went above and beyond for a customer. Highlight your communication skills and how you build relationships, especially in face-to-face settings.
✨Be Organised and Adaptable
The role involves managing multiple tasks and meeting deadlines, so come prepared to discuss how you prioritise your work. Share strategies you use to stay organised and how you adapt when things don’t go as planned. This will show that you can handle the pressures of the job.
