At a Glance
- Tasks: Coordinate customer orders and ensure smooth delivery operations across multiple regions.
- Company: Join a supportive team in the fast-paced concrete industry.
- Benefits: Competitive hourly rate, potential for remote work, and hands-on training.
- Other info: Flexible working hours and opportunities for growth within the company.
- Why this job: Gain valuable experience in customer service and logistics while working in a collaborative environment.
- Qualifications: Strong communication skills and a proactive, team-oriented attitude.
The predicted salary is between 28000 - 30000 € per year.
We are looking for an enthusiastic and motivated Customer Service Delivery Specialist to join our clients team within the concrete industry. This is a fast-paced, hands-on role where no two days are the same. You'll be responsible for coordinating customer orders and ensuring smooth delivery operations across multiple regions. This position will initially be offered on a temporary basis, covering a one year maternity leave period.
Key Responsibilities
- Answer incoming calls and manage customer enquiries professionally
- Respond to and organise customer communications via email
- Schedule and coordinate delivery orders across multiple regions, including Christchurch, Queenstown, Dunedin, and Darfield
- Work closely with internal teams to ensure efficient and timely service delivery
- Maintain accurate records using internal systems
- Provide high-quality customer service and problem-solving support
Systems & Tools
- Command Concrete
- Command Track
- Microsoft Outlook
- Microsoft Excel
- Amazon (phone system)
About You
- Strong communication and organisational skills
- Ability to multitask and perform under pressure in a busy environment
- Enthusiastic, eager to learn, and early in your career
- A team player who thrives in a supportive and collaborative environment
- Proactive with a hands-on approach
Preferred (but not essential)
- Experience in coordination, logistics, or scheduling roles
- Exposure to dispatch or operational systems
- Experience within construction or the concrete industry
- Experience within customer service
Working Environment
The team operates in a fast-paced environment, but is highly supportive, friendly, and always willing to help. This is a great opportunity to learn and grow within a collaborative team. Once fully trained and performing well, there may be flexibility to work from home.
Working Hours/Salary/Location
- Monday to Friday (full-time)
- Proposed shifts: 7:00am - 3:30pm or 8:00am - 4:30pm (to be confirmed)
- Every 4-5th Saturday (work from home, approx. 3-4 hours depending on workload)
- Hourly when temp between $28-30 per hour.
- Office is located in Harewood
The Process: Be a part of this growing team by applying today with a cover letter and CV. Applicants who are successful will receive a voucher. Terms and conditions apply. Please note candidates must have the right to work in New Zealand at the time of application to be considered for this role. Candidates not in New Zealand will not be considered. A Pre-Employment Drug Test may be required.
Customer Service Delivery Specialist in Canterbury employer: CanRecruit Christchurch
Join a dynamic and supportive team as a Customer Service Delivery Specialist in the concrete industry, where your contributions will be valued in a fast-paced environment. With opportunities for professional growth and a collaborative culture, you'll enjoy flexible working arrangements once fully trained, making this an ideal place for those eager to learn and develop their skills. Located in Harewood, our office fosters a friendly atmosphere that prioritises teamwork and high-quality customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Delivery Specialist in Canterbury
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your enthusiasm! When discussing your experiences, highlight your eagerness to learn and grow. Employers love candidates who are proactive and ready to dive into new challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your professionalism.
We think you need these skills to ace Customer Service Delivery Specialist in Canterbury
Some tips for your application 🫡
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Make it personal and show us why you're excited about the Customer Service Delivery Specialist role. Highlight your enthusiasm and any relevant experience that makes you a great fit for our team.
Tailor Your CV:Don’t just send us a generic CV! Tailor it to match the job description. Emphasise your communication skills, organisational abilities, and any experience in customer service or logistics. We want to see how you can contribute to our fast-paced environment.
Show Off Your Problem-Solving Skills:In your application, give us examples of how you've tackled challenges in previous roles. We love proactive team players who can think on their feet, so share any experiences that demonstrate your ability to handle pressure and find solutions.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll be able to keep track of your application better. Plus, you might even snag a voucher if you’re successful!
How to prepare for a job interview at CanRecruit Christchurch
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Delivery Specialist. Familiarise yourself with coordinating customer orders and managing communications. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves answering calls and managing enquiries, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer interactions in the past. This will demonstrate your strong communication skills and ability to provide high-quality service.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised, especially in a fast-paced environment. Think of specific instances where you successfully coordinated schedules or deliveries. This will highlight your ability to multitask and perform under pressure.
✨Emphasise Your Team Spirit
This position requires a collaborative approach, so be prepared to talk about your experiences working in teams. Share examples of how you've supported colleagues or contributed to a positive team environment. This will show that you’re a team player who thrives in a supportive setting.
