Operations Director - Growth, P&L & Service Excellence in London
Operations Director - Growth, P&L & Service Excellence

Operations Director - Growth, P&L & Service Excellence in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service delivery and drive operational strategies for growth and efficiency.
  • Company: Fast-growing facilities management company based in London.
  • Benefits: Competitive salary, leadership role, and opportunities for professional development.
  • Why this job: Make a significant impact on client satisfaction and quality service delivery.
  • Qualifications: Extensive experience in Contract Cleaning or Soft Facilities Management sectors.
  • Other info: Join a dynamic team focused on excellence and growth.

The predicted salary is between 72000 - 108000 £ per year.

A fast-growing facilities management company is seeking a Director of Operations in London. This executive role involves leading service delivery, managing P&L responsibilities, and driving operational strategies aimed at growth and efficiency.

The ideal candidate will have extensive experience in the Contract Cleaning or Soft Facilities Management sectors and a strong commercial outlook. The position emphasizes client satisfaction and quality service delivery, ensuring adherence to all contractual obligations and standards.

Operations Director - Growth, P&L & Service Excellence in London employer: Canopy

Join a dynamic and fast-growing facilities management company in London, where we prioritise employee development and foster a culture of excellence. Our commitment to client satisfaction is matched by our dedication to our team, offering competitive benefits, a collaborative work environment, and ample opportunities for professional growth. Experience the unique advantage of working in a vibrant city while contributing to innovative operational strategies that drive success.
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Contact Detail:

Canopy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director - Growth, P&L & Service Excellence in London

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Director role.

✨Tip Number 2

Showcase your expertise! Prepare a portfolio or case studies that highlight your achievements in service delivery and P&L management. This will help us see how you can drive growth and efficiency in our company.

✨Tip Number 3

Ace the interview! Research our company and come armed with questions about our operational strategies and client satisfaction initiatives. This shows us you’re genuinely interested and ready to contribute.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Operations Director - Growth, P&L & Service Excellence in London

Service Delivery Management
P&L Management
Operational Strategy Development
Contract Cleaning Expertise
Soft Facilities Management Knowledge
Commercial Acumen
Client Satisfaction Focus
Quality Service Delivery
Contractual Compliance
Leadership Skills
Efficiency Improvement
Team Management
Stakeholder Engagement
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in operations, especially in the Contract Cleaning or Soft Facilities Management sectors. We want to see how your skills align with our focus on growth and service excellence.

Showcase Your Achievements: When writing your application, don’t just list your responsibilities. Share specific examples of how you've driven operational strategies or improved client satisfaction. We love seeing tangible results!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Avoid jargon unless it’s relevant to the role – we want to understand your experience easily.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Canopy

✨Know Your Numbers

As an Operations Director, you'll be expected to manage P&L responsibilities. Brush up on your financial acumen and be ready to discuss how you've driven profitability in previous roles. Prepare specific examples of how you've improved margins or reduced costs.

✨Showcase Your Service Excellence

Client satisfaction is key in this role. Be prepared to share stories that highlight your commitment to quality service delivery. Think about times when you went above and beyond to meet client needs and how that impacted the business positively.

✨Demonstrate Strategic Thinking

This position requires a strong focus on operational strategies for growth. Come equipped with ideas on how you would approach this role. Discuss any innovative strategies you've implemented in the past and how they contributed to efficiency and growth.

✨Familiarise Yourself with Industry Trends

The facilities management sector is always evolving. Research current trends in Contract Cleaning and Soft Facilities Management. Being able to discuss these trends and how they might impact the company will show your passion and knowledge about the industry.

Operations Director - Growth, P&L & Service Excellence in London
Canopy
Location: London
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  • Operations Director - Growth, P&L & Service Excellence in London

    London
    Full-Time
    72000 - 108000 £ / year (est.)
  • C

    Canopy

    50-100
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