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For Companies At a Glance
- Tasks: Lead strategic operations and enhance service delivery across multiple sites.
- Company: Join a market-leading IFM service provider known for innovation and a people-first approach.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a significant impact by driving performance and quality in facilities management.
- Qualifications: Proven leadership experience in facilities management and strong stakeholder engagement skills.
- Other info: Ideal for forward-thinking leaders ready to foster continuous improvement.
The predicted salary is between 132000 - 198000 £ per year.
This range is provided by Canopy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
We are working exclusively with a market leading IFM service provider to secure a Director of Operations for a large scale UK account. Our client delivers FM & Workplace services to global brands and is widely recognised as an industry leading, innovative and people first business.
As part of an investment in an established account we are looking to engage with senior level talent to help drive performance, standards and delivery across multiple sites UK wide.
Key accountabilities:
- Strategic leadership, including long-term planning for projects, maintenance, and workplace services.
- Provide operational oversight of day to day services, including maintenance, IFM and workplace management.
- Ensure high standards of quality, safety, and efficiency are consistently met.
- Foster an environment of continuous improvement and best in class delivery across all service teams.
- Negotiate and manage contracts with external vendors and service providers. Monitor performance to ensure service level agreements.
- Manage and develop mutually beneficial relationships with multiple layers of board level stakeholders.
- Act as the senior point of contact for all escalations.
We are looking for a forward thinking, innovative and collaborative leader. Experience of managing and leading hard FM would be highly advantageous.
Seniority level: Director
Employment type: Full-time
Job function: Management, Finance, and Customer Service
Industries: Facilities Services
Director of Operations (FM & Workplace Services) in London employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations (FM & Workplace Services) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM and workplace services sector. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company thoroughly and understand their values and goals. We recommend practising common interview questions and preparing examples of how you've driven performance and standards in your previous roles. Confidence is key!
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in managing teams and driving continuous improvement. We want to see how you’ve fostered collaboration and innovation in your past roles. Be ready to share specific examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join our community. Let’s make this happen together!
We think you need these skills to ace Director of Operations (FM & Workplace Services) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director of Operations role. Highlight your experience in strategic leadership and operational oversight, as these are key for us. Use specific examples that showcase your achievements in FM and workplace services.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your vision for driving performance and standards across multiple sites, and don’t forget to mention your collaborative leadership style. We love a good story!
Showcase Your Achievements: When filling out your application, be sure to include quantifiable achievements. Whether it’s improving service delivery or managing vendor contracts, numbers speak volumes. We want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Canopy
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in FM and workplace services. Familiarise yourself with industry trends, challenges, and best practices. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Style
As a Director of Operations, your leadership approach is crucial. Prepare to discuss your past experiences in leading teams and driving performance. Use specific examples that highlight your strategic thinking and ability to foster a culture of continuous improvement.
✨Prepare for Stakeholder Engagement Scenarios
Given the importance of managing relationships with board-level stakeholders, think of scenarios where you've successfully navigated complex stakeholder dynamics. Be ready to share how you’ve built trust and ensured alignment on operational goals.
✨Demonstrate Your Negotiation Skills
Negotiating contracts with vendors is a key part of the role. Brush up on your negotiation tactics and prepare to discuss a time when you secured favourable terms or resolved a conflict. This will show your capability in managing external partnerships effectively.
