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- Tasks: Lead and develop mobile engineering teams for top-notch facilities management services.
- Company: Fast-growing, innovative facilities management business with a dynamic culture.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of operations.
- Why this job: Join a thriving company and make a real impact in facilities management.
- Qualifications: Senior leadership experience in mobile engineering or facilities management required.
- Other info: Exciting growth phase with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are working with an innovative, fast paced, high growth privately owned Facilities Management business to appoint an Operations Director to manage and develop their FM delivery function. You will be responsible for the strategic and operational leadership of field engineering teams delivering planned and reactive maintenance services across multiple client accounts UK wide.
Key Responsibilities include:
- Lead the national mobile engineering operation, overseeing service delivery across multiple contracts and regions.
- Develop and implement operational strategies to improve efficiency, service performance, and profitability.
- Ensure the effective deployment and utilisation of engineering resources across client portfolios.
- Provide leadership to regional managers, engineering managers, and field teams.
- Build a high-performing operational culture focused on accountability, safety, and service excellence.
- Support recruitment, development, and succession planning across operational teams.
- Maintain strong relationships with key clients and stakeholders.
- Ensure service delivery aligns with contractual KPIs and SLAs.
- Support contract mobilisation, renewals, and service improvement initiatives.
- Manage operational budgets and contribute to overall P&L performance.
- Identify opportunities to improve margins through efficiency, process improvement, and resource planning.
- Support business development teams in winning new contracts and expanding existing accounts.
Key Skills & Experience:
- Significant senior leadership experience within mobile engineering, facilities management, technical services, or maintenance operations.
- Proven track record managing large national field engineering teams.
- Strong commercial acumen with experience managing P&L responsibility.
- Experience delivering services within SLA / KPI-driven environments.
- Strong leadership, communication, and stakeholder management skills.
- Experience working with major corporate or public-sector clients.
This is a fantastic opportunity to join a business in a period of sustained growth and investment, we are looking for a high energy, driven, collaborative and innovative leader.
Business Operations Manager - Facilities Management in Leeds employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager - Facilities Management in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational strategies and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've built high-performing teams and improved service delivery in previous roles. This is your chance to shine and demonstrate your fit for the Operations Director position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Operations Manager - Facilities Management in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in facilities management and mobile engineering, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Operations Director role. Share specific examples of how you've improved efficiency and service performance in previous roles.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, like how you managed P&L or improved service delivery against KPIs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Canopy
✨Know Your Stuff
Make sure you thoroughly understand the Facilities Management industry and the specific challenges it faces. Brush up on your knowledge of mobile engineering operations, SLAs, and KPIs. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or improved operational efficiency. Be ready to discuss how you’ve built high-performing cultures and managed P&L responsibilities. This is your chance to demonstrate your leadership style and how it aligns with the company's values.
✨Engage with Stakeholders
Since maintaining strong relationships with clients and stakeholders is key, think about how you can illustrate your communication skills. Prepare to discuss how you've navigated complex stakeholder environments and resolved conflicts in the past. This will highlight your ability to manage relationships effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s growth plans, their approach to service delivery, or how they measure success in this role. This shows that you’re not just interested in the position, but also in contributing to the company’s future.