Operations Director - Growth, P&L & Service Excellence in England
Operations Director - Growth, P&L & Service Excellence

Operations Director - Growth, P&L & Service Excellence in England

England Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service delivery and drive operational strategies for growth and efficiency.
  • Company: Fast-growing facilities management company based in London.
  • Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
  • Why this job: Make a significant impact on client satisfaction and service excellence.
  • Qualifications: Extensive experience in Contract Cleaning or Soft Facilities Management required.
  • Other info: Join a team focused on quality service and operational success.

The predicted salary is between 72000 - 108000 £ per year.

A fast-growing facilities management company is seeking a Director of Operations in London. This executive role involves leading service delivery, managing P&L responsibilities, and driving operational strategies aimed at growth and efficiency.

The ideal candidate will have extensive experience in the Contract Cleaning or Soft Facilities Management sectors and a strong commercial outlook. The position emphasizes client satisfaction and quality service delivery, ensuring adherence to all contractual obligations and standards.

Operations Director - Growth, P&L & Service Excellence in England employer: Canopy

Join a dynamic and fast-growing facilities management company in London, where we prioritise employee development and foster a culture of excellence. Our commitment to client satisfaction and quality service delivery is matched by our dedication to providing a supportive work environment, competitive benefits, and ample opportunities for professional growth. Experience the unique advantage of working in a vibrant city while being part of a team that values innovation and operational success.
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Contact Detail:

Canopy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director - Growth, P&L & Service Excellence in England

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your P&L management skills and operational strategies. Be ready to discuss how you've driven growth and efficiency in past roles, as this will show potential employers that you’re the right fit for their needs.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and expertise in contract cleaning or soft facilities management. Tailor your approach to highlight how your experience can enhance their service delivery and client satisfaction.

✨Tip Number 4

Check out our website for job listings that match your skills. Applying through us not only gives you access to exclusive opportunities but also allows you to showcase your profile directly to hiring managers looking for top talent like you!

We think you need these skills to ace Operations Director - Growth, P&L & Service Excellence in England

Service Delivery Management
P&L Management
Operational Strategy Development
Client Satisfaction Focus
Quality Service Delivery
Contractual Compliance
Commercial Acumen
Experience in Contract Cleaning
Experience in Soft Facilities Management
Leadership Skills
Efficiency Improvement
Stakeholder Management
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your experience in facilities management, especially in Contract Cleaning or Soft Facilities Management, to show us you’re the right fit.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about service excellence and how your commercial outlook can drive growth. Be specific about your achievements and how they relate to our needs.

Showcase Your Leadership Skills: As an Operations Director, leadership is key. In your application, share examples of how you've successfully led teams and improved service delivery. We want to see your ability to inspire and manage people effectively.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Canopy

✨Know Your Numbers

As an Operations Director, you'll be expected to manage P&L responsibilities. Brush up on your financial acumen and be ready to discuss how you've driven profitability in previous roles. Prepare specific examples of how you’ve improved margins or reduced costs.

✨Showcase Your Service Excellence

Client satisfaction is key in this role. Be prepared to share stories that highlight your commitment to quality service delivery. Think about times when you went above and beyond to meet client needs and how that impacted the business positively.

✨Demonstrate Strategic Thinking

This position requires a strong commercial outlook and operational strategies for growth. Come equipped with ideas on how you would approach these challenges. Discuss any innovative strategies you've implemented in the past that led to significant improvements.

✨Understand the Industry Landscape

Familiarise yourself with the Contract Cleaning and Soft Facilities Management sectors. Research current trends, challenges, and opportunities within the industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their growth.

Operations Director - Growth, P&L & Service Excellence in England
Canopy
Location: England
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  • Operations Director - Growth, P&L & Service Excellence in England

    England
    Full-Time
    72000 - 108000 £ / year (est.)
  • C

    Canopy

    50-100
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