At a Glance
- Tasks: Lead and grow a £100m+ public sector operations portfolio with strategic oversight.
- Company: Join a leading global Facilities and Workplace Services provider.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of public services.
- Other info: Be part of a dynamic team focused on innovation and excellence.
- Why this job: Make a real impact in public sector services and drive sustainable growth.
- Qualifications: Proven experience in managing large-scale operations and improving performance.
The predicted salary is between 80000 - 100000 £ per year.
We have been retained by a leading global Facilities and Workplace Services provider to appoint an exceptional Operations Director. As part of a strategic investment programme, our client is seeking a high-calibre leader to oversee and grow its Public Sector and PFI operations, building on an established and significant presence across both public and private sector markets.
The Role
Reporting into the executive leadership team, you will be responsible for the strategic and operational leadership of a £100m+ turnover PFI and Government Services business. You will be accountable for delivering sustainable growth, operational excellence, profitability, and customer satisfaction across a diverse portfolio of contracts and service lines.
Key Responsibilities
- Lead the operational delivery of a diverse portfolio of public sector and government contracts, with full P&L accountability.
- Develop and execute business strategies that drive revenue growth, margin improvement, and long-term sustainability.
- Manage senior leadership teams and foster a high-performance culture across regional and national operations.
- Ensure compliance with government procurement frameworks, regulatory requirements, and contractual obligations.
- Build and maintain strong relationships with government departments, public sector clients, framework providers, and key stakeholders.
- Drive continuous improvement initiatives, operational efficiency programmes, and digital transformation projects.
- Oversee risk management, governance, health & safety, and quality assurance across all business activities.
- Lead bid mobilisation, contract transitions, and large-scale transformation programmes.
- Deliver strategic workforce planning, talent development, and succession planning to support future growth.
Key Achievements Sought
- Proven success managing a £100m+ turnover public sector and government services portfolio.
- Demonstrable track record of improving operational performance and profitability through process optimisation and commercial excellence.
- Experience strengthening client relationships, resulting in contract extensions, framework renewals, and new business opportunities.
- Successful delivery of large-scale organisational change and transformation programmes while maintaining service excellence.
Candidate Profile
We are keen to speak with senior leaders who have a proven track record of leading and developing large-scale operations within the public sector, PFI, government, healthcare, education, or related outsourced services environments. This is a rare opportunity to join a market-leading organisation and play a pivotal role in shaping the future growth and performance of a significant public sector services business.
Operations Director (Facilities Services) in England employer: Canopy
As a leading global Facilities and Workplace Services provider, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and operational excellence. Our commitment to sustainable practices and innovation not only enhances our service delivery but also empowers our team members to thrive in their careers while making a meaningful impact in the public sector. Join us in a role where your leadership will shape the future of our operations and contribute to the success of vital government services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director (Facilities Services) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and public sector space. Attend industry events or webinars where you can meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Be ready to discuss how your experience aligns with their goals, especially in operational excellence and client relationship management.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've driven growth and improved performance in previous roles. Highlight your ability to foster high-performance cultures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Director (Facilities Services) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in managing large-scale operations and any relevant achievements in public sector services. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and built strong client relationships in the past.
Showcase Your Leadership Skills:As an Operations Director, leadership is key. In your application, emphasise your experience in managing senior teams and fostering a high-performance culture. We’re looking for someone who can inspire and lead effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Canopy
✨Know Your Numbers
As an Operations Director, you'll need to demonstrate your understanding of financial metrics. Brush up on P&L statements and be ready to discuss how you've managed budgets in the past. Show them you can drive revenue growth and improve margins.
✨Showcase Your Leadership Style
Prepare to talk about your experience managing senior leadership teams. Think of specific examples where you've fostered a high-performance culture. They’ll want to see how you inspire and motivate teams to achieve operational excellence.
✨Understand Compliance Inside Out
Since compliance is key in this role, make sure you’re familiar with government procurement frameworks and regulatory requirements. Be ready to discuss how you've ensured compliance in previous roles and how you plan to maintain it.
✨Build Relationships
This position involves maintaining strong relationships with various stakeholders. Prepare examples of how you've successfully built and nurtured client relationships in the past, leading to contract extensions or new business opportunities.
