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- Tasks: Lead strategic management and growth of key client accounts in Central London.
- Company: Join a prestigious facilities management company with a focus on high-end workspace.
- Benefits: Competitive salary, full P&L responsibility, and opportunities for professional development.
- Why this job: Make a real impact by building long-lasting client relationships and leading a high-performing team.
- Qualifications: Experience in workplace services and strong client-facing skills are essential.
- Other info: Dynamic role with excellent career advancement opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
This range is provided by Canopy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
We are recruiting for an Account Director to lead on the strategic management, growth, and profitability of a portfolio of key client accounts within the Central London area. You will act as the primary point of contact for clients, building long-term relationships, ensuring a gold plated service, and identifying opportunities to develop the contracts. Our client delivers IFM services across high end work space and highly prestigious landmark buildings.
Key accountabilities include:
- Develop and nurture strong, long-lasting strategic relationships with key client stakeholders, including senior management, facilities teams, and end-users.
- Implement comprehensive account plans, outlining strategies for service delivery optimization, client satisfaction, and organic growth with key stakeholders.
- Work collaboratively with the business development team to develop commercial opportunities.
- Full P&L responsibility (10mil) across the portfolio, ensuring accounts meet or exceed budgeted revenue, margin, and profitability targets.
- Developing value add services and ensuring "service first" mindset across the delivery team.
- Lead, inspire, and develop a high-performing multi-disciplinary account team, including Account Managers, Facilities Managers, and administrative support.
We are looking for a highly client facing, collaborative and service focussed lead; a background in workplace / corporate services or high end office environments is highly advantageous.
Seniority level: Director
Employment type: Full-time
Job function: Management, Finance, Sales
Industries: Facilities Services
Location: London, England, United Kingdom
Account Director (Facilities Management) in England employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (Facilities Management) in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management sector. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with recruiters or during interviews, make sure to highlight your experience in managing client accounts and delivering top-notch service. Use specific examples that demonstrate your ability to build relationships and drive growth.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. Understand their values and how you can contribute to their success. Tailor your responses to show how your skills align with their needs, especially in high-end office environments.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that Account Director role. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Account Director (Facilities Management) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Director role. Highlight your experience in facilities management and any relevant achievements that showcase your ability to build strong client relationships and drive profitability.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client accounts and led teams in the past.
Showcase Your Leadership Skills: As an Account Director, you'll need to lead and inspire a team. Make sure to include examples of your leadership style and how you've developed high-performing teams in your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Canopy
✨Know Your Clients
Before the interview, research the key clients and stakeholders you’ll be working with. Understand their needs and challenges in facilities management. This will help you demonstrate your ability to build strong relationships and provide tailored solutions.
✨Showcase Your Strategic Thinking
Prepare to discuss how you would develop and implement comprehensive account plans. Think about specific strategies you've used in the past to optimise service delivery and enhance client satisfaction. Be ready to share examples that highlight your strategic mindset.
✨Highlight Your Leadership Skills
As an Account Director, leading a multi-disciplinary team is crucial. Be prepared to talk about your experience in inspiring and developing teams. Share stories that illustrate your leadership style and how you’ve successfully managed diverse groups to achieve common goals.
✨Understand Financial Responsibilities
Since you'll have full P&L responsibility, brush up on your financial acumen. Be ready to discuss how you've managed budgets in the past, met revenue targets, and ensured profitability. This will show your potential employer that you can handle the financial aspects of the role effectively.
