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For Companies At a Glance
- Tasks: Lead operations for a large-scale UK account, ensuring top-notch service delivery.
- Company: Join a market-leading IFM service provider known for innovation and a people-first approach.
- Benefits: Enjoy competitive perks, including opportunities for professional growth and a collaborative work environment.
- Why this job: Be part of a dynamic team driving performance and standards across multiple sites.
- Qualifications: Seeking innovative leaders with experience in managing hard FM services.
- Other info: This role offers strategic leadership opportunities and engagement with senior stakeholders.
The predicted salary is between 72000 - 108000 £ per year.
Director of Operations (FM & Workplace Services)
Director of Operations (FM & Workplace Services)
This range is provided by Canopy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Canopy
Working with FM organisations to find their next great leaders
We are working exclusively with a market leading IFM service provider to a secure a Director of Operations for a large scale UK account. Our client delivers FM & Workplace services to global brands and is widely recognised as an industry leading, innovative and people first business.
As part of an investment in an established account we are looking to engage with senior level talent to help drive performance, standards and delivery across multiple sites UK wide.
Key accountabilities as below
- Strategic leadership, this includes long-term planning for projects, maintenance, and workplace services
- Provide operational oversight of day to day services, including maintenance, IFM and workplace management.
- Ensure high standards of quality, safety, and efficiency are consistently met
- Foster an environment of continuous improvement and best in class delivery across all service teams
- Negotiate and manage contracts with external vendors and service providers. Monitor performance to ensure service level agreements
- Manage and develop mutually beneficial relationships with multiple layers of board level stakeholders
- Act as the senior point of contact for all escalations
We are looking for a forward thinking innovative and collaborative leader, experience of managing and leading hard FM would be highly advantageous.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management, Finance, and Customer Service
-
Industries
Facilities Services
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Director of Operations (FM & Workplace Services) employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations (FM & Workplace Services)
✨Tip Number 1
Network with professionals in the facilities management sector. Attend industry events or webinars where you can connect with key players and learn about the latest trends. This will not only enhance your knowledge but also increase your visibility to potential employers.
✨Tip Number 2
Research the company thoroughly. Understand their values, recent projects, and any challenges they face in the FM & Workplace Services sector. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with fostering a culture of continuous improvement. Be ready to share specific examples from your past experiences that showcase your ability to drive performance and manage diverse teams effectively.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn. Ask them about their experiences and insights into the company culture. This can provide you with valuable information that can be beneficial during your interview process.
We think you need these skills to ace Director of Operations (FM & Workplace Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in facilities management and workplace services. Use specific examples that demonstrate your strategic leadership and operational oversight skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your experience in managing large-scale accounts and your ability to foster relationships with stakeholders at all levels.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your success in improving service delivery, negotiating contracts, and leading teams. This will help you stand out as a results-driven candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a senior role.
How to prepare for a job interview at Canopy
✨Showcase Your Strategic Vision
As a Director of Operations, you'll need to demonstrate your ability to think long-term. Prepare to discuss your vision for operational excellence and how you plan to drive performance across multiple sites. Use specific examples from your past experiences to illustrate your strategic planning skills.
✨Highlight Your Leadership Style
This role requires a collaborative leader who can foster an environment of continuous improvement. Be ready to share your leadership philosophy and how you've successfully managed teams in the past. Discuss how you motivate and develop your team members to achieve high standards.
✨Prepare for Vendor Negotiations
Negotiating contracts with external vendors is a key responsibility. Brush up on your negotiation skills and be prepared to discuss your approach to managing vendor relationships. Share any successful negotiations you've led and the outcomes achieved.
✨Demonstrate Stakeholder Management Skills
Managing relationships with board-level stakeholders is crucial for this position. Think about how you've navigated complex stakeholder environments in the past. Be prepared to provide examples of how you've built and maintained these relationships while ensuring alignment with organisational goals.
