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- Tasks: Build strong relationships and oversee IFM service delivery across multiple sites.
- Company: Join a global leader in Facilities and Workplace management.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to mentor a high-performing team and drive operational efficiencies.
- Why this job: Lead innovative projects and make a real impact in a collaborative setting.
- Qualifications: Experience in IFM services and strong leadership skills required.
The predicted salary is between 54000 - 84000 £ per year.
We are working with a leading provider of FM, Projects and Consultancy services to appoint a Contract Director. You will lead the commercial, contractual, and operational management of a complex Private Finance Initiative (PFI) contract. This is a high-impact role requiring strong leadership, stakeholder management, and a deep understanding of long-term service delivery agreements within a regulated environment.
You will be responsible for ensuring contractual compliance, driving performance improvements, managing risk, and maintaining strong relationships with clients, SPV partners, and service providers.
Key Responsibilities
- Provide strategic leadership and day-to-day oversight of the PFI contract lifecycle
- Act as the senior point of contact for the Authority, SPV, FM providers, and key subcontractors
- Ensure full compliance with contractual obligations, KPIs, and service standards
- Lead contract reviews, change control processes, and variation negotiations
- Identify and mitigate commercial, legal, and operational risks
- Drive performance improvement initiatives and ensure value for money outcomes
- Manage governance reporting, audits, and contractual documentation
- Oversee financial performance, budgeting, forecasting, and payment mechanisms
- Support dispute resolution and claims management where required
- Lead and develop a multidisciplinary contract management team
About You
You are a commercially astute and confident leader with proven experience managing large-scale PFI or PPP contracts. You combine strategic thinking with operational discipline and can navigate complex stakeholder environments with credibility and tact.
Essential Experience & Skills
- Significant experience in a Contract Director / Senior Contract Manager role within a PFI/PPP environment
- Strong knowledge of PFI contract structures, payment mechanisms, and performance regimes
- Proven track record in stakeholder engagement across public and private sector organisations
- Experience managing contractual change, disputes, and commercial negotiations
- Strong financial acumen, including budget management and performance reporting
- Excellent communication, influencing, and leadership skills
- Ability to work under pressure and manage competing priorities effectively
Contract Director employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities and Workplace management sector. Attend industry events or webinars where you can meet potential employers and showcase your expertise in IFM services.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of KPIs, SLAs, and contract management. Be ready to discuss how you've developed strategic relationships and delivered operational efficiencies in your previous roles.
✨Tip Number 3
Showcase your leadership skills! Be prepared to share examples of how you've mentored teams and implemented succession plans. Highlighting your ability to develop a customer-first mindset will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Contract Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Contract Director role. Highlight your experience in developing relationships and delivering IFM services, as well as any relevant achievements in similar environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic mindset and how you’ve successfully managed teams and contracts in the past. Don’t forget to mention your passion for customer-first service delivery!
Showcase Your Data Skills: Since leveraging technology and data analytics is key for this role, make sure to include examples of how you've used data to optimise operations or improve service delivery in your previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Canopy
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with. Understand their roles and how they fit into the organisation. This will help you demonstrate your ability to develop strong, strategic relationships during the conversation.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data analytics in previous roles to optimise operations. Bring specific examples of how you've leveraged technology to improve service delivery and meet KPIs, as this aligns perfectly with the job requirements.
✨Demonstrate a Customer-First Mindset
Think of examples where you've put the customer first in your previous roles. Highlight how you’ve developed a culture of excellence within your teams and how that has led to improved client satisfaction and contract growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle complex environments. Prepare by thinking through potential challenges you might face in the role and how you would address them, especially in tightly controlled sectors like government or healthcare.