At a Glance
- Tasks: Lead and manage IFM services across multiple high-end buildings.
- Company: Join a globally recognised FM & Workplace services business with a strong reputation.
- Benefits: Enjoy fantastic career paths, development opportunities, and a dynamic work environment.
- Why this job: Be part of a team that drives service improvements and builds relationships with top executives.
- Qualifications: Seeking a dynamic professional with experience in delivering high-end customer service.
- Other info: Opportunity to upskill and develop future leaders in the industry.
The predicted salary is between 43200 - 72000 £ per year.
We are recruiting for an Account Director for a globally recognised FM & Workplace services business. With a truly global reach, they manage and deliver wide-ranging services into high-end workspace for technology, pharma, finance and professional services businesses.
As the Account Director, you will be responsible for the following key areas:
- Management and delivery of IFM services across multiple buildings
- Responsibility for a large P&L (10mil)
- Driving service improvements and ensuring best in class IFM delivery
- Leadership of delivery team
- Upskilling and developing future leaders
- Identifying commercial opportunities & developing contract scope
- Building relationships with exec level stakeholders
We are looking for a dynamic, client-facing IFM professional with a track record delivering high-end customer service into corporate environments. This client can offer a fantastic career path and development opportunities.
Account Director (Facilities & Workspace) employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (Facilities & Workspace)
✨Tip Number 1
Network with professionals in the facilities management and workspace services sectors. Attend industry events or webinars to connect with potential colleagues and clients, as personal recommendations can significantly boost your chances of landing the role.
✨Tip Number 2
Research the company thoroughly, including their recent projects and client testimonials. This knowledge will not only help you understand their values but also allow you to tailor your conversations during interviews to demonstrate your genuine interest in their work.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage large P&L accounts and drive service improvements. Highlighting measurable outcomes will illustrate your capability to excel in this role.
✨Tip Number 4
Familiarise yourself with the latest trends and technologies in facilities management. Being knowledgeable about innovations in the sector will position you as a forward-thinking candidate who can contribute to the company's growth and success.
We think you need these skills to ace Account Director (Facilities & Workspace)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and workplace services. Focus on your achievements in managing P&L, driving service improvements, and leading teams, as these are key aspects of the Account Director role.
Craft a Compelling Cover Letter: In your cover letter, emphasise your client-facing experience and your ability to build relationships with executive-level stakeholders. Use specific examples from your past roles to demonstrate how you have successfully delivered high-end customer service.
Showcase Leadership Skills: Highlight any experience you have in upskilling and developing future leaders. This is crucial for the role, so provide examples of how you've mentored or led teams to success in previous positions.
Research the Company: Familiarise yourself with the company's values, mission, and the specific sectors they operate in, such as technology, pharma, and finance. This knowledge will help you tailor your application and show your genuine interest in the role.
How to prepare for a job interview at Canopy
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a delivery team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in upskilling team members or developing future leaders.
✨Demonstrate Financial Acumen
With responsibility for a large P&L, it's crucial to show your understanding of financial management. Be ready to discuss how you've previously managed budgets, driven profitability, and identified commercial opportunities that have positively impacted the bottom line.
✨Emphasise Client Relationship Management
Building relationships with executive-level stakeholders is key in this role. Prepare to share specific examples of how you've successfully built and maintained relationships with clients, particularly in high-end corporate environments.
✨Prepare for Service Improvement Discussions
The role requires driving service improvements and ensuring best-in-class delivery. Think about instances where you've implemented changes that enhanced service quality. Be ready to discuss your approach to identifying areas for improvement and how you measure success.