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- Tasks: Lead and manage IFM services across multiple high-end buildings.
- Company: Join a globally recognised FM & Workplace services business with a strong reputation.
- Benefits: Enjoy fantastic career paths, development opportunities, and a dynamic work environment.
- Why this job: Be part of a team that drives service improvements and builds relationships with top executives.
- Qualifications: Seeking a dynamic professional with experience in delivering high-end customer service.
- Other info: Opportunity to upskill and develop future leaders in the industry.
The predicted salary is between 48000 - 84000 £ per year.
We are recruiting for an Account Director for a globally recognised FM & Workplace services business. With a truly global reach, they manage and deliver wide-ranging services into high-end workspace for technology, pharma, finance and professional services businesses.
As the Account Director, you will be responsible for the following key areas:
- Management and delivery of IFM services across multiple buildings
- Responsibility for a large P&L (£10 million)
- Driving service improvements and ensuring best in class IFM delivery
- Leadership of delivery team
- Upskilling and developing future leaders
- Identifying commercial opportunities & developing contract scope
- Building relationships with executive level stakeholders
We are looking for a dynamic, client-facing IFM professional with a track record of delivering high-end customer service into corporate environments. This client can offer a fantastic career path and development opportunities.
Account Director (Facilities & Workspace) employer: Canopy
Contact Detail:
Canopy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (Facilities & Workspace)
✨Tip Number 1
Familiarise yourself with the latest trends in facilities management and workspace services. Understanding the current market dynamics will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the FM and workplace services industry. Attend relevant events or join online forums to connect with others in the field, which can lead to valuable insights and potential referrals for the Account Director position.
✨Tip Number 3
Prepare to discuss your experience with managing large P&L accounts. Be ready to share specific examples of how you've driven service improvements and delivered exceptional customer service in previous roles.
✨Tip Number 4
Research the company’s values and culture. Tailoring your approach to align with their mission and demonstrating how you can contribute to their goals will make you a more attractive candidate for the role.
We think you need these skills to ace Account Director (Facilities & Workspace)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and workplace services. Emphasise your achievements in managing P&L, driving service improvements, and leading teams.
Craft a Compelling Cover Letter: In your cover letter, showcase your client-facing skills and provide examples of how you've built relationships with executive-level stakeholders. Mention specific instances where you've delivered high-end customer service.
Highlight Leadership Experience: Since the role involves leadership and upskilling future leaders, be sure to include any relevant leadership experiences. Discuss how you've developed teams and driven performance improvements in previous roles.
Showcase Commercial Acumen: Demonstrate your ability to identify commercial opportunities and develop contract scopes. Include examples from your past work where you successfully identified growth areas or improved service delivery.
How to prepare for a job interview at Canopy
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a delivery team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in upskilling team members or developing future leaders.
✨Demonstrate Financial Acumen
With responsibility for a large P&L, it's crucial to show your understanding of financial management. Be ready to discuss how you've previously managed budgets, driven profitability, and identified commercial opportunities in your past roles.
✨Prepare for Stakeholder Engagement
Building relationships with executive-level stakeholders is key in this role. Think of examples where you've successfully engaged with senior clients or stakeholders, and be ready to explain how you navigated those relationships to achieve positive outcomes.
✨Emphasise Customer Service Excellence
This position requires delivering high-end customer service. Prepare to share specific instances where you've gone above and beyond for clients, and how you measure service improvements in your previous roles.
