At a Glance
- Tasks: Lead a high-profile FM contract and manage a diverse team.
- Company: Join a leading global outsourcing provider in facilities management.
- Benefits: Competitive salary, leadership opportunities, and career growth.
- Other info: Dynamic role with visibility and influence in a thriving sector.
- Why this job: Shape the future of service delivery and drive impactful change.
- Qualifications: Experience at Account Director level with strong commercial awareness.
The predicted salary is between 72000 - 108000 £ per year.
We’re working with a leading FM provider to appoint an Account Director to take ownership of a high-profile, multi-service contract. Our customer is a global outsourcing provider, working across technology, professional services, manufacturing and banking sectors. This is a senior leadership role with full accountability for performance, operations, commercial compliance and client relationships.
The Role
You’ll lead the delivery of a complex FM contract, managing a large, multi-disciplinary team while acting as the senior point of contact for the client. This is a role with real visibility and influence, you’ll be responsible for shaping delivery, driving performance, and identifying opportunities for growth.
What You’ll Be Doing
- Owning P&L and overall contract performance
- Leading and developing a high-performing FM team
- Building strong, strategic client relationships
- Ensuring delivery against KPIs, SLAs, and contractual obligations
- Driving continuous improvement and value-add initiatives
- Managing supply chain partners and service delivery standards
- Supporting contract retention and growth opportunities
What They’re Looking For
- Experience operating at Account Director level (or a strong step-up) within FM
- Background in integrated / total FM (TFM) environments
- Proven track record managing large, complex contracts
- Strong commercial awareness and P&L ownership
- Confident, credible client-facing leader
- Experience leading large, multi-service teams
Please get in touch for further information.
Account Director (Facilities Services) employer: Canopy
As a leading FM provider, we pride ourselves on fostering a dynamic work culture that prioritises employee development and collaboration. Our Account Directors enjoy competitive benefits, including opportunities for professional growth within a global organisation, while working in a vibrant environment that encourages innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director (Facilities Services)
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for an Account Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values, recent projects, and challenges they face in the FM industry. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and managed complex contracts in the past. Highlight your ability to drive performance and build strong client relationships – that's what they're looking for!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Account Director (Facilities Services)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Director role. Highlight your experience in managing large, complex contracts and leading multi-disciplinary teams. We want to see how your background aligns with the responsibilities outlined in the job description.
Showcase Your Achievements:When writing your application, don’t just list your duties; showcase your achievements! Use specific examples that demonstrate your ability to drive performance and improve client relationships. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your written application. We’re looking for a confident and credible leader, so don’t be afraid to express your passion for facilities management and your vision for the role. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Canopy
✨Know Your Numbers
As an Account Director, you'll need to demonstrate your understanding of P&L and contract performance. Brush up on your financial metrics and be ready to discuss how you've managed budgets and driven profitability in previous roles.
✨Showcase Leadership Skills
This role requires leading a large, multi-disciplinary team. Prepare examples of how you've successfully developed teams and improved performance. Highlight any specific initiatives you've implemented that led to growth or enhanced client satisfaction.
✨Build Client Relationships
Since you'll be the senior point of contact for clients, think about how you've built and maintained strong relationships in the past. Be ready to share stories that illustrate your ability to engage with clients and understand their needs.
✨Emphasise Continuous Improvement
The role involves driving continuous improvement and value-add initiatives. Come prepared with examples of how you've identified opportunities for growth and implemented changes that have positively impacted service delivery and client outcomes.
