Canopius is seeking a Senior Customer Outcomes Analyst to champion customer interests across product governance, distribution, and monitoring. The role focuses on fair value, clear communications, and outcome testing across multiple regions.
You will influence onboarding and oversight of delegated arrangements while delivering robust MI and QA to ensure consistently positive customer outcomes. The position requires strong knowledge of FCA rules, Consumer Duty, and Lloyd’s market practices, with
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Senior Customer Outcomes & Governance Lead employer: Canopius
At Canopius, we pride ourselves on being an exceptional employer, particularly for the Class Underwriter - Transportation role. Our collaborative work culture fosters strong relationships with brokers and clients, ensuring that our employees are at the forefront of the North American insurance market. With a commitment to professional development and a supportive environment, we empower our team members to thrive while contributing to our strategic goals in a dynamic and rewarding setting.
