Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the team in managing debt and ensuring timely collection of outstanding payments.
- Company: Join a leading organisation with a focus on credit control and client relationships.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Make a real impact by improving financial processes and client interactions.
- Qualifications: Experience in credit management and strong analytical skills required.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A senior member of the UK Operations team, reporting to the Manager of Credit Control, effectively supporting the team in managing and maintaining control over the organisation’s debt position ensuring the timely collection of outstanding premium. In addition to providing any and all support to the line manager as required.
Key Responsibilities
- Supports and supervises Analysts in the collection of funds, accounts reconciled and queries resolved for top-level client accounts.
- Maintains relationships with clients to facilitate greater efficiency in payments and query resolutions.
- Supports the ongoing analysis of all accounts to minimise clients’ exposure in terms of debt versus deposit.
- Expected to offer proposals for resolution of all disputes quickly and efficiently to collect funds.
- Executes payment and repayment plans with customers that are in default of payment terms and initiates legal proceedings.
- Prepares and collects quantifying data and generates reports to assist in cash collection and identifying problem areas.
- Substitutes for Manager on relevant committees and meetings.
- Reviewer, co-ordinator and producer of departmental MI, tasks and issue logs.
- Supports overseas office and direct business collation and agrees balances for processing.
- Assists with technical support for direct business stakeholders if necessary.
- Details any concerns to line management.
Skills and experience
- Business Process Improvement
- Credit Management
- Customer Experience Management
- Data Analysis
- Debt Collection
- Documentation & Records Management
- KPI/Metric Design
- Payments Processing, as required
- Policy/EPI Management
Competencies
- Stakeholder engagement: Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
- Collaboration and teamwork: Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals.
- Adapting to change: Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
- Continuous Improvement: Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes.
- Innovation: Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services.
- Resilience: The ability to cope with and recover from setbacks, challenges or difficulty.
- Future Focused: Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry.
Common skills across job family
- Business Process Improvement (Proficiency Level 1)
- Credit Management (Proficiency Level 2)
- Customer Experience Management (Proficiency Level 2)
- Data Analysis (Proficiency Level 1)
- Debt Collection (Proficiency Level 1)
- Documentation & Records Management (Proficiency Level 1)
- KPI/Metric Design (Proficiency Level 1)
- Payments Processing (Proficiency Level 1)
- Policy Management (Proficiency Level 2)
- Regulatory Compliance (Proficiency Level 1)
Senior Credit Control Analyst employer: Canopius
Contact Detail:
Canopius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Control Analyst
✨Tip Number 1
Networking is key! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Credit Control Analyst role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit management and debt collection processes. Be ready to discuss how you've handled disputes and improved processes in the past – real examples will make you stand out!
✨Tip Number 3
Don’t forget to showcase your teamwork skills! Highlight experiences where you've collaborated with others to achieve goals, especially in managing client relationships and resolving queries efficiently.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Credit Control Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Control Analyst role. Highlight your experience in credit management and debt collection, and don’t forget to showcase any relevant data analysis skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the key responsibilities listed in the job description. We love seeing genuine enthusiasm for the position!
Showcase Your Soft Skills: Don’t just focus on technical skills; we’re also looking for great teamwork and stakeholder engagement abilities. Share examples of how you've collaborated with others or resolved disputes effectively. This will help us see how you fit into our culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join the StudySmarter family!
How to prepare for a job interview at Canopius
✨Know Your Numbers
As a Senior Credit Control Analyst, you'll be dealing with financial data daily. Brush up on your data analysis skills and be ready to discuss how you've used metrics to improve debt collection processes in the past. Bring examples of reports you've generated that led to successful outcomes.
✨Showcase Your Stakeholder Skills
This role requires strong stakeholder engagement. Prepare to share specific instances where you've built relationships with clients or internal teams to resolve disputes or improve payment efficiency. Highlight your collaboration and teamwork experiences to demonstrate your ability to work well with others.
✨Be Ready for Problem-Solving
Expect questions about how you handle disputes and challenges. Think of scenarios where you've successfully proposed resolutions to complex issues. Be prepared to discuss your approach to executing payment plans and any legal proceedings you've initiated, showcasing your resilience and adaptability.
✨Emphasise Continuous Improvement
The company values innovation and continuous improvement. Come prepared with ideas on how you could enhance their current processes or systems. Discuss any previous experiences where you've implemented new strategies that led to better efficiency or quality in credit management.
