The Role:
The Change Integration Manager plays an essential role within the Change Integration function, serving as a strategic partner and effective support to the Group Head of Change. This position is responsible for ensuring the smooth execution of daily priorities, fostering cross-functional collaboration, and driving progress among Change, Technology, and Data teams. The position also acts as Workstream Lead for the COO function working closely with the Strategic Planning Office and other functional workstream leads, supporting the Canopius annual planning cycle and ongoing monitoring of the portfolio. Leveraging expertise in programme delivery, continuous improvement, analytical precision, and cross-functional coordination, the Change Integration Manager contributes to the efficient operation of the Change function and sustains momentum on critical deliverables, enabling the Head of Change to concentrate on high-priority initiatives.
Responsibilities will include:
- Acting as the principal strategic partner to the Group Head of Change, providing comprehensive support and oversight of daily operations.
- Leading governance processes by managing both tactical and strategic priorities, deliverables, and risks across various verticals.
- Facilitating informed decision‑making through the preparation of executive presentations, performance reports, budget analysis, and strategic updates for the Head of Change.
- Providing counsel and acting as a trusted advisor to the Head of Change, stepping in where required to maintain delivery momentum.
- Leading resource management and capacity planning across Change, Technology and Data teams to support the delivery of the strategic portfolio and small change.
- Acting as the Workstream Lead for the COO function, ensuring objectives are delivered on time, within budget, and to the required standard.
- Owning the pipeline of initiatives ensuring prioritisation and alignment with strategic goals.
- Acting as the central coordinator for internal communications, promoting cross‑team collaboration and alignment across the Centre of Operational Excellence ecosystem.
- Promote a high-performance and inclusive culture by embedding lean, agile and continuous improvement principles into day-to-day operations.
Skills and Experience
- Strategic planning and execution
- Lean Six Sigma (desirable)
- Strong data analysis and reporting capabilities (advanced Excel essential; Power BI a plus)
- Stakeholder management and ability to influence
- Project management and delivery tracking
- Excellent written and verbal communication.
